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11sight

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11Sight Inc. Company Research Report



Company Overview



Name:


11Sight Inc.

Mission of the Company:


Convert more with customer engagements that drive revenue. Simplifying and humanizing the digital experience through video engagements.

Founding Details:


  • Founded: 2016

  • Founders: Aleks Gollu, Ph.D. (CEO, Co-Founder), Farokh Eskafi, Ph.D. (CTO, Co-Founder)


Key People:


  • CEO, Co-Founder: Aleks Gollu, Ph.D.

  • CTO, Co-Founder: Farokh Eskafi, Ph.D.

  • Head of Sales: Bora Kazmirci

  • VP of Customer Success: Murat Karabatur


Headquarters:


Berkeley, CA 94709, USA

Number of Employees:


No information is available

Revenue:


No information is available

Description:


11Sight Inc. is known for creating the first inbound video call and customer engagement platform designed for revenue teams. The company emphasizes reducing friction in the buying process and enabling fast, seamless connections between customers and businesses.

Products



Product Offering:


11Sight offers a variety of products focusing on customer engagement and inbound video communications.

Inbound Video Call and Customer Engagement Platform


  • Description: An AI-powered, omnichannel pipeline generation platform for revenue teams.

  • Key Features:

  • AI chatbot for lead capture and qualification

  • Live conversation escalation for high-intent leads

  • CRM integration and updates

  • Smart lead routing

  • Reduced meeting prep-time

  • Future proofed investments with coaching and analytics


11Sight Guided AI Assistant


  • Description: AI assistant for service appointments.

  • Key Features:

  • 24/7 call answering

  • Scheduling and providing status updates

  • Personalized customer interactions

  • Increased productivity and reduced operational costs


E-Lines and E-Rooms


  • Description: Digital communication addresses (similar to a phone number but as a URL) and encrypted meeting rooms.

  • Key Features:

  • One-click connection from any online channel

  • Options to route calls to specific reps or ring multiple team members

  • Video meeting functionalities to hold up to 20 participants


E-Buttons


  • Description: Smart buttons for websites to enable one-click video, audio, and chat interactions.

  • Key Features:

  • Enhances website visitor engagement

  • Lead data capture

  • Reduces missed appointments and no-shows


Communication Platform-as-a-Service (CPaaS)


  • Description: An enterprise-grade, no-code solution to embed high-quality video collaboration into any application.

  • Key Features:

  • Peer-to-peer/multiparty video collaboration

  • Encrypted communications

  • Customizable and scalable to specific applications


Recent Developments



Recent Developments in the Company:


No information is available

New Products Launched:


No information is available

New Features Added to Existing Products:


No information is available

New Partnerships:


  • Ford Minority Dealers Association (FMDA): Implementation of inbound video call solutions for member dealerships.

  • Clearbit: Integration for real-time lead insights lookup during a call.

  • FetchSky Technologies: Bringing live video calls to the enterprise application market.

  • HubSpot: Integration allowing for lead capture and contact information updates during 11Sight calls.

  • Webex: Integration for managing Webex meetings from the 11Sight Dashboard.


Additional Information



Customer Testimonials:


  • Samuel L. (Founder): "Overall I am happy with the purchase, I got a lot more than just a video conferencing platform, and this will definitely help us close more sales."

  • Evelyn C. (Global Director): "We started with a VERY basic plan. After several flawless executions, we upgraded to a larger plan, which has been immensely helpful."

  • Ken W. (CEO): "11 Sight has cleared the way to make life much easier when it comes to making video calls, chats, and more, without needing to share personal phone numbers."

  • Shade O. (Founder, CEO): "It breaks down the barriers of technology, especially for clients who are not tech savvy."


Press & Media:


  • Alumni of the 2021 Alchemist Accelerator Class XXVIII


Contact Information:


  • Email: info@11sight.com

  • Phone: Call Us Now

  • Address: Berkeley, CA 94709, USA


Downloadable Apps:


  • Apple App Store: 11Sight app

  • Google Play Market: 11Sight app