Company Research Report: 1CS Managed IT Service Provider

Company Overview

• Name: 1CS Managed IT Service Provider

• Mission: Facilitate SMB growth by bringing together IT resources (people and technology) that drive productivity.

• Vision: Concentrating on clients by providing customized solutions that leverage available technical tools, positioning 1CS as an IT Partner.

• Founded: 2013

• Key People:

• John Schick, CEO

• Blake Fick, CIO

• Headquarters: 1694 Albion Rd, Unit 3, Toronto, ON M9V 1B8, Canada

• Number of Employees: The team consists of 8 technology managers with collectively over 100 years of experience.

• Revenue: No information is available.

• Known For: IT support and turn-key IT solutions across southern Ontario for small to medium-sized businesses (SMBs).

Products

IT Support

• Description: Reactive IT Help Desk offering troubleshooting, configuring, and guidance for technical issues.

• Key Features:

• Highly responsive support for SMBs

• Available during and after business hours

IT Services

• Description: Activation and setup of new hardware, software, deactivation of services, data migration, IT consultation, and project management.

• Key Features:

• Supports on-premises and cloud-based technology

• Includes training and project execution

Managed IT Solutions

• Description: Bundled IT services for ongoing business technology management.

• Key Features:

• Continuous device health monitoring

• Security tools and productivity communication tools

• Proactive support, onboarding, and offboarding services

IT Procurement

• Description: Distribution of business technology equipment and applications.

• Key Features:

• Leverages relationships with suppliers

• Acquires technology on behalf of clients

Recent Developments

• Recent Developments: No specific recent developments mentioned.

• New Products Launched: No information is available.

• New Features Added: No information is available.

• New Partnerships: No information is available.

Testimonials

1. Pawel Wrzesinski, President, Globetrotter Transportation Inc.: Praises the company's expertise in Microsoft 365 management, particularly around Exchange email accounts and general IT support.
2. Sharon Kuzmyk, Controller, The Hill Academy: Commends 1CS for their prompt and knowledgeable IT support, installing diverse IT equipment and establishing internet connectivity in new locations.
3. Ethan Jiao, EIT, Char Technologies Ltd.: Acknowledges the fast and efficient managed IT support services, which include SharePoint Cloud backup, Microsoft 365 user management, and more.

About Us – More Specifically

1CS positions itself as a Managed IT Service Provider and IT Partner to approximately 50 SMBs across the GTA and southern Ontario. They provide a full suite of IT management services and act as the IT department without the need for dedicated in-house IT staff for their clients.

Conclusion

1CS provides a comprehensive suite of IT services focused on SMBs, ensuring efficiency and productivity through managed IT solutions in southern Ontario. They pride themselves on customer service, integrity, and creating long-term relationships with their clients.