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Company Research Report: 1E



Company Overview


  • Name: 1E

  • Mission: 1E is the Autonomous Digital Employee Experience (DEX) platform for End-User Computing and IT Service Desk teams, aiming to maximize compliance, reduce costs, and deliver a personalized digital employee experience.

  • Key People: No information is available.

  • Headquarters: No information is available.

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Known For: 1E is known for its emphasis on improving the Digital Employee Experience (DEX) through real-time, autonomous digital workplace solutions.


Products


1E offers a comprehensive suite of products primarily focused on enhancing and managing the Digital Employee Experience:

1. 1E DEX Platform


  • High-Level Description: Provides real-time solutions to fix digital workplace issues.

  • Key Features:

  • Frictionless user experience.

  • Seamless IT operations with proactive issue resolutions.


2. 1E Intelligence


  • High-Level Description: Merges edge and cloud AI to predict and prevent IT issues.

  • Key Features:

  • Intelligent Sentiment and Insights for proactive management.


3. 1E Experience Analytics


  • High-Level Description: Tracks the digital experience of employees through endpoint analytics.

  • Key Features:

  • Experience score based on stability, responsiveness, performance, and sentiment.


4. 1E Endpoint Troubleshooting


  • High-Level Description: Enhances visibility and control over endpoints.

  • Key Features:

  • Real-time troubleshooting and automated resolution.


5. 1E Employee Sentiment


  • High-Level Description: Captures end-user feedback to inform IT decisions.

  • Key Features:

  • Context-aware surveys and dynamic sentiment analysis.


6. 1E Endpoint Automation


  • High-Level Description: Ensures configuration compliance across IT assets.

  • Key Features:

  • Policy deployment and state verification.


7. 1E Application Experience Management


  • High-Level Description: Manages application performance and user satisfaction.

  • Key Features:

  • Real-time monitoring and AXM scores for user experiences.


8. 1E Content Distribution for Microsoft Configuration Manager


  • High-Level Description: Provides efficient IT content distribution without disruptions.

  • Key Features:

  • DEX Bandwidth Protection and single-site downloads.


9. 1E Inventory Insights


  • High-Level Description: Offers precise inventory management data.

  • Key Features:

  • Real-time device and software inventory visibility.


10. 1E Patch Insights


  • High-Level Description: Improves patch compliance with detailed status visualization.

  • Key Features:

  • Real-time patching dashboard and direct patching capabilities.


11. 1E Synthetic Monitoring


  • High-Level Description: Enhances digital experience through proactive monitoring.

  • Key Features:

  • End-to-end visibility and proactive issue detection.


12. 1E Automated Self Service for ServiceNow


  • High-Level Description: Automates ServiceNow processes for swift request fulfillment.

  • Key Features:

  • Integrated with ServiceNow for enhanced automation.


13. 1E Service Desk Augmentation for ServiceNow


  • High-Level Description: Embeds real-time incident management within ServiceNow.

  • Key Features:

  • Real-time inventory access and pre-approved incident fixes.


14. 1E Virtual Desktop Experience (VDX)


  • High-Level Description: Optimizes virtual desktop infrastructure for superior DEX.

  • Key Features:

  • Comprehensive user session monitoring and proactive infrastructure health management.


Recent Developments


  • Gartner Recognition: 1E has been named a Leader in the August 2024 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools.

  • No information is available for new product launches or features.

  • Partnerships: No information is available.


This report captures 1E's strong focus on improving the digital workplace environment through advanced technology solutions aimed at reducing friction and enhancing user experience. The absence of specific financial data and personal details about the company's key people indicates areas for further research.