3 Mountains Home Services
Overview
3 Mountains Home Services, established in 2000, is a leading provider of plumbing, electrical, and HVAC services, headquartered in Milwaukie, Oregon. The company services the Portland metropolitan area, including Portland, Sherwood, Newberg, Tualatin, Lake Oswego, Tigard, Beaverton, and Hillsboro. Known for its customer-centric approach, 3 Mountains Home Services specializes in large remodeling projects as well as residential repairs and maintenance services.
Leadership Team
The company is spearheaded by Bill Kerrigan, the President and Visionary, who acquired the business in 2006. Together with his wife, Dani Kerrigan, Vice President of Finance since 2016, they have expanded the company's offerings and market presence. Bill focuses on providing job opportunities and enhancing service delivery, while Dani oversees the company’s financial processes, human resources, and customer care, prioritizing employee development and customer service excellence.
Services and Operations
3 Mountains Home Services provides a comprehensive range of services:
- Plumbing Services: Includes drain, sewer, and faucet repairs, and pipe installations.
- Electrical Services: Full-suite electrical maintenance and repair services.
- HVAC Services: Specializes in heating, ventilation, and air conditioning systems installation and repair.
The company prides itself on its professional and clean service execution, ongoing team expansion, and strategic employee development to improve service capabilities.
Recent Developments
In January 2023, 3 Mountains Home Services was acquired by Any Hour Services, enhancing its market footprint into Oregon and solidifying its presence in the Western United States. The acquisition reflects the company’s commitment to community engagement and workforce growth, as demonstrated through its proactive recruitment and community activities.
Market Position & Competitors
3 Mountains Home Services competes with key players in the Portland metro area:
- Ace Plumbing, Heating & Air Conditioning: Renowned for professional service and customer satisfaction.
- American Residential Services (ARS): A dominant national provider of HVAC and plumbing services.
- Angi Inc.: An online marketplace connecting service providers with consumers.
Ratings and Reviews
The company displays a consumer rating of 3.3 out of 5 on Yelp based on 277 reviews, indicating areas for improvement in customer experience. However, their higher HomeAdvisor rating of 4.5 out of 5 from 547 reviews suggests a strong capacity to meet customer needs effectively.
Competitive Advantage
3 Mountains Home Services' strengths lie in its localized service delivery and community-focus, which differentiates it from national chains by offering personalized and quick response times. Their extensive service offerings and commitment to customer satisfaction reinforce their competitive position in the market.
Contact Information
- Address: 9800 SE McBrod Ave, Ste 100, Milwaukie, OR 97222
- Phone: 503-389-0900
- Website: [3mountainsplumbing.com](http://www.3mountainsplumbing.com)
3 Mountains Home Services combines strategic leadership, diverse service offerings, and a strong community focus to effectively serve the Portland area, ensuring high-quality standards and customer satisfaction.
