Company Research Report: 7th Di Technologies
Company Overview
- Name: 7th Di Technologies
- Mission: At 7th Di Technologies, we view you as more than just a client; you're our valued partner. We customize our IT solutions to seamlessly align with your business objectives, ensuring a comprehensive approach to your IT needs. Our success is directly tied to your business's success, making your goals our top priority.
- Key People: Josh Holloway (Founded the company)
- Headquarters: 5005 Windplay Dr, #1, El Dorado Hills, CA 95762
- Number of Employees: No information is available.
- Revenue: No information is available.
- Known For: 7th Di Technologies is known for working with small and medium-sized companies without the resources to hire their own in-house IT department and for corporations looking to save money by outsourcing their IT. The company specializes in providing reliable and super-responsive support for all technology problems.
Products and Services
Managed Services
- Description: Proactive IT management and support for a fixed monthly fee.
- Unlimited tech support for a flat monthly fee
Help Desk Services
- Description: Expert support staff available to solve IT issues.
Cybersecurity Services
- Description: Offers tools such as intrusion detection, firewalls, and antivirus software to ensure data safety.
- Real-time threat detection
- Intrusion detection tools
- Security awareness training
IT Training
- Description: Comprehensive training to optimize business IT usage.
- Key Features: Increase productivity by optimizing Microsoft’s cloud-based office suite.
Data Backup and Recovery
- Description: Reliable backup plans for quick operations resumption after data loss.
- Fast recovery of critical files
- Virtualization of failed servers
Cloud Solutions
- Description: Cost-saving applications enabling remote work capabilities.
- Key Features: Remote access to business data via secure VPNs.
VoIP Services
- Description: Cost-effective, feature-rich phone systems for enhanced communication.
- Key Features: Enterprise-level telephony at small-business prices.
Compliance-as-a-Service (CaaS)
- Description: Helps identify and mitigate compliance risks.
- Industry-specific compliance expertise
- Regulatory adherence support
Recent Developments
Expansion
- Details: 7th Di Technologies initially served businesses in California and has now expanded operations to Idaho, Texas, Illinois, Utah, New Jersey, Michigan, Florida, South Carolina, and Virginia.
Customer Satisfaction Initiatives
- Details: Maintains 99.2% client approval rating. Introduced a 60-point implementation process to ensure clients meet support standards for operations.
New Services
- Cybersecurity Training: Provides comprehensive cybersecurity protocols to stay ahead of threats.
- Microsoft 365 Training: Offers training programs on optimizing Microsoft’s cloud-based office suite.
Partnerships
- Details: No specific new partnerships have been mentioned.
Additional Notes
- Unique Selling Proposition (USP): The company offers a risk-free, 90-day money-back guarantee if they fail to meet their promises. This assurance builds trust and ensures a commitment to high-quality service.
- Client Testimonials: Clients appreciate the proactive service, real relationships built with staff members, and the prompt responses to IT issues.
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