9C

911 Restoration The Fresh Start Company

www.911restoration.com link_icon

911 Restoration Company Market Research Report



Company Overview



Name:


911 Restoration

Mission of the Company


To build a "Fresh Start" culture that provides people with the best customer experience and a better future.

Founded


2003 by Idan Shpizear and Peleg Lindenberg

Key People


  • CEO: Miri Offir


Headquarters


Van Nuys, California

Number of Employees


No information is available

Revenue


No information is available

What is the Company Known For


911 Restoration is known for providing high-quality property restoration services following disasters such as water damage, fire and smoke damage, mold removal, and more.

Products



Overview


911 Restoration offers comprehensive restoration services designed to meet both residential and commercial needs. All services are conducted by IICRC-certified technicians.

Key Products and Services


  • Water Damage Restoration

  • Helps restore properties affected by water-related damage.

  • Key Features: Quick response, moisture detection, water extraction, drying and dehumidification, sanitization.


  • Mold Removal

  • Removal and remediation of mold to prevent health hazards and structural damage.

  • Key Features: Mold inspection, containment, air filtration, mold cleaning, sanitization, and preventive measures.


  • Fire and Smoke Damage Restoration

  • Restoration services for properties affected by fires and smoke damage.

  • Key Features: Soot and smoke removal, odor control, structural cleaning, and repair.


  • Sewage Backup Cleanup

  • Cleaning and sanitization services after sewage backups.

  • Key Features: Sewage water extraction, cleaning and sanitizing, odor removal, and damage repair.


  • Disaster Restoration

  • Comprehensive services for all types of disaster recovery.

  • Key Features: Initial damage assessment, debris removal, and complete restoration services.


  • Sanitization Services

  • Providing sanitization for homes and businesses to prevent the spread of contaminants.

  • Key Features: High-grade sanitization products, certified techniques, and full coverage service.


  • Board Up Services

  • Temporary boarding-up services to protect property from further damage.

  • Key Features: Window and door boarding, structural stabilization.


Recent Developments



Recent Developments


  • Claims Integrity Program™ launched in July 2024, aimed at ensuring transparent and accurate estimations to elevate industry standards.

  • CEO Miri Offir highlighted the emotional aspect of disaster recovery, noting at least 50% of restoration involves addressing emotional damage.


New Products Launched


No information is available

New Features Added to Existing Products


  • Claims Integrity Program™: A new initiative to ensure accuracy and compliance in restoration estimation and billing.


New Partnerships


No information is available

Recent Franchise Expansions


  • Expansions Planned: Opening in 10 new territories by the end of Q2 of 2024.


Awards and Recognitions


  • Ranked #2 Top Restoration Franchise and #44 on Entrepreneur’s 2020 Franchise 500 list.

  • Significant growth from 65 branches to over 200 branches in recent years.


Certifications and Recognitions


  • THE ENVIRONMENTAL ASSESSMENT ASSOCIATION (EAA)

  • ENVIRONMENTAL PROTECTION AGENCY (EPA)

  • THE CLEANING AND RESTORATIONS ASSOCIATION (CRA)


Conclusion



911 Restoration has developed a strong reputation in the restoration industry, known for its rapid response and comprehensive service offerings. The company's "Fresh Start" culture and commitment to customer satisfaction have contributed to its significant growth and expansion across North America. With recent initiatives like the Claims Integrity Program™, 911 Restoration continues to set high industry standards for accuracy, compliance, and customer care.