AN

Aaa Northeast


Company: AAA Northeast



Overview


AAA Northeast is a prominent nonprofit membership organization headquartered in Providence, RI. Established in 1900, it serves over 6 million members across Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Rhode Island. The organization offers a wide range of services including world-class 24-hour emergency road service, auto and home insurance, financial services, travel packages, and more.

Services and Benefits


AAA Northeast provides:
  • Roadside Assistance: Available 24/7, offering peace of mind for members.

  • Insurance Solutions: Competitive rates and discounts across auto, flood, home/condo, renters, motorcycle, pet, and life insurance.

  • Financial Products: Services including auto loans, mortgages, student lending, and small business loans.

  • Travel Services: Assistance with flights, car rentals, hotel bookings, cruises, and vacation packages.

  • Exclusive Member Discounts: Savings on a variety of products and services including automotive parts, home heating oil, Norton security products, and attraction tickets like Walt Disney World and Universal Orlando.


Membership Levels


  • Basic: Access to standard services and discounts.

  • Plus: Enhanced benefits including extended towing distances.

  • Premier: Comprehensive benefits, top-tier discounts, and added services.


Territory Coverage


AAA Northeast has a significant regional presence, duly noted in:
  • New York: Long Island, New York City boroughs, and counties including Westchester, Rockland, and others.

  • New Jersey: Counties including Essex, Morris, Union, and Bergen.

  • Connecticut: Counties such as New Haven, Fairfield, and Litchfield.

  • Massachusetts, New Hampshire, and Rhode Island: Comprehensive coverage across the states.


Leadership Team


Key executive figures at AAA Northeast include:
  • John Galvin: President and CEO

  • Lisa Melton: Chief Marketing Officer

  • Bill Dziura: Chief Information Officer


John Galvin


John Galvin serves as President and CEO, bringing leadership and strategic direction to AAA Northeast. With a reputed background from Isenberg School of Management, UMass Amherst, and Bryant University, Galvin oversees the nonprofit's mission to deliver exemplary member services and advocacy.

Lisa Melton


As Chief Marketing Officer, Lisa Melton is pivotal in driving AAA Northeast's marketing strategies. She holds a CPCU designation and manages cross-channel marketing efforts that contribute to growth and member engagement.

Bill Dziura


Bill Dziura, the Chief Information Officer, leads the information technology initiatives at AAA Northeast. He has been instrumental in modernizing the organization's tech infrastructure and enhancing service delivery through digital channels.

Organizational Initiatives


AAA Northeast is deeply committed to promoting traffic safety and conducts various educational programs including:
  • Driving School: Creating safe drivers through formal training.

  • Defensive Driving Courses: Emphasizing safety and legal compliance on roads.

  • Bicycle Safety and Teen Driving Programs: Aiming to improve safety awareness for all age groups.

  • Senior Driving Programs: Helping older adults drive safer and longer.


Community and Outreach


AAA Northeast actively engages in community activities and outreach programs, such as organizing safety events, participating in environmental and social governance (ESG) initiatives, and collaborating with local traffic safety partners.

Contact and Locations


  • Primary Office: 110 Royal Little Drive, Providence, RI 02904, US



Competitor Profiles



iA American Warranty Group


  • Overview: Subsidiary of iA Financial Group, providing best-in-class F&I products nationwide.

  • Services: Automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration.

  • Headquarters: Austin, TX

  • Company Size: 501-1,000 employees

  • Founded: 1935


Allianz Österreich


  • Overview: Part of Allianz SE, providing insurance and financial services in Austria with a significant presence in the insurance market since 1860.

  • Services: Insurance, financial services, and asset management.

  • Headquarters: Wien, Austria

  • Company Size: 1,001-5,000 employees

  • Founded: 1860


Midland National Life Insurance Company


  • Overview: Part of Sammons Financial Group, providing life insurance and annuities.

  • Services: Fixed annuities, life insurance, and retirement products.

  • Headquarters: Sioux Falls, SD

  • Company Size: 1,001-5,000 employees

  • Founded: 1906


Pharma Logistics


  • Overview: Leading provider of pharmaceutical reverse distribution services in the healthcare supply chain.

  • Services: Pharmaceutical returns, waste management, inventory management, and compliance.

  • Headquarters: Libertyville, IL

  • Company Size: 51-200 employees

  • Founded: 1996


Freight All Kinds


  • Overview: Established in 1983, this asset-based 3PL provider offers trucking, third-party logistics, and logistics consulting services.

  • Services: Truckload, dry van, refrigerated, flatbed, heavy-haul/over-dimensional, and power-only transportation.

  • Headquarters: Denver, CO

  • Company Size: 51-200 employees

  • Founded: 1983


Competitive Landscape


AAA Northeast appears to have a robust offering in the automotive, travel, and insurance markets, positioning itself against prominent players like iA American Warranty Group and Allianz Österreich. In the financial services space, their comprehensive financial products offer a level of security and investment protection comparable to Midland National Life Insurance Company. However, AAA Northeast's unique advantage lies in its strong, community-focused membership benefits and accessible roadside assistance services which are not directly offered by their highlighted competitors.

Notable Mentions


  • Customer Service: Emphasis on 24/7 availability for emergency services in various regions including Rhode Island, Massachusetts, Connecticut, New York, and New Jersey.


Insights for Sales Background Research


Focusing on AAA Northeast's community-centric approach and their strong market presence in the northeastern United States could present opportunities for targeted engagement. Highlighting their membership benefits and comprehensive emergency services can appeal to potential clients looking for reliability and extensive support options. Additionally, understanding their competitive stance against industry players like Allianz and Midland National may offer strategic angles to differentiate and pitch unique value propositions.