Company: AAIGOT Insurance Agency, Inc.
Location:
- Main Office: 6633 Hillcroft Ave, Suite 101, Houston, TX 77081
- Secondary Office: 11931 Wickchester Ln., Ste. 102, Houston, TX 77043
- Phone: 713-270-9373
- Fax: 713-270-9126
- Email: [william@aaigotinsurance.com](mailto:william@aaigotinsurance.com)
- Website: [AAIGOT Insurance](https://www.aaigotinsurance.com/)
Overview:
AAIGOT Insurance Agency, Inc. has been serving the Houston, TX community for over 39 years, specializing in a broad range of insurance products. The company has emphasized accessibility and personalized service, targeting the varied needs of their customers.
Services Offered
1. Auto Insurance
- Covers damages due to collision, theft, natural disasters, fire, and liability in case of injuries during an accident.
2. Home Insurance
- Protects property and personal belongings from fire, severe weather, vandalism, and liability during injuries on the property.
3. Commercial Insurance
- Tailors policies for businesses, covering liabilities, property, inventory, and employee protection.
4. Condo Insurance
- Safeguards condo owners against physical and financial risks.
5. Flood Insurance
- Provides protection against flooding, including the possibility for excess coverage.
6. Motorcycle Insurance
- Ensures coverage against risks for motorcycle owners.
7. Motor Home Insurance
- Specializes in policies for Houston area motorhome owners.
8. Renters Insurance
- Covers tenants' assets in rental properties from various perils.
9. Umbrella Insurance
- Offers additional liability coverage beyond standard policies.
Key Staff
- William C. Hernandez
- Position: CEO
- LinkedIn: [William C. Hernandez](https://www.linkedin.com/in/william-c-hernandez-43b30417)
- Profile: Over 30 years in the insurance industry, focusing on comprehensive insurance needs from auto to life insurance.
- Claudia Ramos
- Position: BBA Accounting - Licensed P&C Insurance
- LinkedIn: [Claudia Ramos](https://www.linkedin.com/in/claudia-ramos-a6b07974)
- Profile: Experienced in accounting and licensed property and casualty insurance.
- Stephany Abello
- Position: Manager, Agency Development
- LinkedIn: [Stephany Abello](https://www.linkedin.com/in/stephany-abello-67154a185)
- Profile: Experienced in agency development and proficient in insurance industry best practices.
- Dubrasca Solís
- Position: Sales Manager, Insurance
- Connection: Worked as an Insurance Sales Manager; current Materials Analyst at Bechtel Corporation.
- Profile: [Dubrasca Polo Solís](https://www.linkedin.com/in/dubrasca-polo-sol%C3%ADs-a247b614a)
Company Mission and Values
Mission:
AAIGOT’s mission centers on providing a diverse array of high-quality insurance products, ensuring excellent customer service, and maintaining fair pricing. They emphasize comprehensive coverage coordination for personal and commercial lines, offering clients convenience and potentially significant discounts.
Core Values:
1. Customer-Centric Approach: Focused on creating tailored insurance solutions to meet individual and business needs.
2. Quality Service: Dedicated to providing superior service by a well-trained, professional, and friendly staff.
3. Community Integration: Deeply rooted within the Houston and broader Texas communities, serving local residents and businesses reliably.
Testimonials and Reputation
AAIGOT Insurance Agency, Inc. boasts a high customer satisfaction rate with a 4.9 out of 5 stars rating from 60 reviews. Some notable client feedback includes:
- Zulima Buitrago: Appreciates the friendly and professional staff dedicated to customer satisfaction.
- Ram: Highlighted the superior service in handling intricate commercial insurance needs.
- Matt Ross: Commended for finding cost-effective solutions and maintaining high service quality.
- Joan Rosales: A decade-long customer for tax filing, home, and auto insurance services.
- Antonio Amador: Long-term client, praising the staff’s knowledge and bilingual capabilities.
Partner Carriers
AAIGOT Insurance Agency Inc. represents numerous high-rated insurance carriers, ensuring they can meet various insurance needs with superior coverage options.
Community and Online Presence
- BBB Accreditation: The agency has maintained BBB accreditation since September 2001.
- Online Tools: Clients can receive quotes and insurance evaluations via their online platform.
- Social Media: Active presence on Facebook, Twitter, and LinkedIn, enhancing accessibility and customer engagement.
Current Focus:
AAIGOT continues to adapt to client needs, leveraging technology to offer faster and more intuitive insurance solutions. Their dedication to superior customer service and comprehensive coverage positions them as a reliable partner in the Houston insurance market.
Competitor Profiling for AAIGOT Insurance Agency
Key Competitors in Houston, TX
Texan Insurance Agency
Website: [texaninsurance.com](https://www.texaninsurance.com/)
Texan Insurance has a robust market presence in Houston, providing a wide range of insurance products, including homeowners, car, life, flood insurance, and more. The agency is recognized for its high customer satisfaction, evidenced by multiple positive testimonials and awards such as the "Top Insurance Employer."
Key Features:
- Multiple lines of insurance coverage
- Excellent customer testimonials
- Competitive pricing with personalized customer service
- Contact: (281) 998-2500
Higginbotham Insurance
Website: [higginbotham.com](https://www.higginbotham.com/)
Higginbotham is a prominent player in the insurance market, offering a single-source solution for insurance, financial, and HR/employee benefits services. They focus on tailoring programs to meet unique client needs and provide proactive customer support. The firm is known for its Day Two Services®, which ensure continuous engagement and service beyond the initial policy setup.
Key Features:
- Comprehensive insurance and financial services
- Employee ownership incentivizing superior service
- Strong community involvement
- Multiple office locations for broader reach
Goosehead Insurance
Website: [goosehead.com](https://www.goosehead.com/)
Goosehead Insurance stands out for its transparent platform that allows clients to compare policies from over 140 insurance providers. Their business model emphasizes putting customer needs first, ensuring that clients receive the best coverage for their needs, not just low pricing.
Key Features:
- Access to a wide range of insurance providers
- User-friendly digital tools for easy policy comparison
- Strong focus on transparent and informed decision-making
- High customer satisfaction ratings
Dean & Draper Insurance Agency
Website: [deandraper.com](https://www.deandraper.com/)
Dean & Draper is a trusted independent insurance broker that offers tailored commercial and personal insurance solutions. Known for their deep industry expertise and commitment to client relationships, they have served the Texas and national markets since 1981.
Key Features:
- Customized risk management services
- Extensive experience and advanced technological support
- High focus on personal client engagement
- Contact: (713) 527-0444
Al Thurmond Agency
Website: [althurmondagency.com](https://althurmondagency.com/)
Al Thurmond Agency provides comprehensive insurance services focusing on commercial and personal insurance needs. Being an independent agency, they cater to businesses and individuals by offering tailored insurance solutions.
Key Features:
- Strong focus on commercial insurance
- Independent agency providing personalized coverage
- Highly rated for customer satisfaction
Actionable Insights
By focusing on customer service excellence, competitive pricing, and a diverse range of insurance products, AAIGOT Insurance can leverage its current market position to compete effectively with local competitors like Texan Insurance, Higginbotham, and Goosehead Insurance. Enhancing digital tools for easy comparison and policy management, similar to the offerings by Goosehead Insurance, could also provide a competitive edge.