Company Market Research Report: abtec Managed IT
Table of Contents
1. [Company Overview](#company-overview)
2. [Products](#products)
3. [Recent Developments](#recent-developments)
Company Overview
- Name: abtec Managed IT
- Mission Statement: "Our mission is to empower our clients with innovative, reliable, and secure technology solutions. We deliver exceptional customer service and stay ahead of the curve in the ever-evolving IT industry. We are committed to excellence through our continuous improvement culture."
- Founded: 1995
- Founders: Adrian and Barry (Surname not specified)
- Key People:
- Paul Harper - Director
- Phil Millward - Director
- John Warburton - Director
- Headquarters: Hindley Business Centre, Greater Manchester, UK
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Specializing in delivering market-leading IT services and solutions, particularly managed IT services, communications, connectivity, cloud and cybersecurity for organizations throughout the UK and globally.
Products
abtec offers a comprehensive range of IT services designed to meet the varying needs of businesses and institutions.
1. IT Support
- Description: Provides continuous monitoring, proactive maintenance, and expert support for IT operations.
- Key Features:
- Proactive monitoring and troubleshooting
- Helpdesk services for seamless IT operation
- Reduced downtime via quick issue resolution
2. Communications
- Description: Streamlines voice, video, and collaboration solutions for organizations.
- Key Features:
- Unified communication systems
- Advanced call management and reporting
- Microsoft Teams Integration
3. Connectivity
- Description: Offers high-performance internet and network connections tailored to organizational needs.
- Key Features:
- Design and implementation of network infrastructure
- High-speed internet and broadband services
- Secure VPN setups for remote access
4. Cyber Security
- Description: Multi-layered security solutions to protect data, systems, and networks from cyber threats.
- Key Features:
- Continuous monitoring and proactive threat management
- Cyber Essentials and IASME Gold certifications
- Regular audits and assessment
5. Cloud Solutions
- Description: Scalable, flexible, and cost-effective cloud solutions to improve agility.
- Key Features:
- Microsoft Azure and Microsoft 365 services
- Cloud migrations and backup solutions
- Secure cloud platform management
6. Business Continuity
- Description: Strategies to ensure daily operations remain uninterrupted.
- Key Features:
- Disaster recovery planning
- Data backup
- Incident response and crisis communication plans
Recent Developments
- Rebranding: In 2024, the company underwent a rebranding from ABtec Computer Solutions Ltd to "abtec managed IT," reflecting their evolution and expanded focus on managed IT services.
- Certifications:
- Achieved Cyber Essentials Plus certification in 2024.
- Attained ISO certifications, including ISO 9001 for Quality Management, ISO 20000 for IT Service Management, ISO 22301 for Business Continuity Management, and ISO 14001 for Environmental Management.
- Framework Recognition:
- Secured places on three Crown Commercial Service Frameworks by 2023: Network Services 3 (RM6116), Technology Products and Associated Services 2 (RM6098), and Technology Services 3 Framework (RM6100), enhancing their capability to compete for major public sector contracts.
- Leadership Changes:
- In 2006, Paul Harper became a director, later joined by Phil Millward and John Warburton as directors in 2013, marking significant leadership enhancements.
- New Headquarters: Relocated to a larger office at Armstrong Point in 2013, providing space for the growing team and ambitious future plans.
- Security Certifications: In 2020, achieved prestigious Cyber Essentials and IASME Gold certifications.
No further information is available on new product launches or additional partnerships.
This report captures the key elements of abtec Managed IT's offerings, evolution, and strategic focus based on the available data.