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Accelya

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Market Research Report: Accelya



Company Overview



Name and Mission


  • Name: Accelya

  • Mission: To empower airlines to take control of their retailing journey, enhancing growth and customer satisfaction through innovative software solutions.


History and Founders


  • Founded: 1976

  • Founder: Originally founded as ADP Clearing, later became Accelya.

  • Acquisition History:

  • Acquired by Vista Equity Partners in December 2019.

  • Acquired Kale Consultants in 2010.

  • Acquired Farelogix in 2020.


Key People


  • Chief Executive Officer: Sam Gilliland

  • Chief Financial Officer: José María Hurtado

  • Chief Operations Officer: Lesley Harris

  • Chief Product & Technology Officer: Tim Reiz

  • Chief Revenue Officer: Andrew Wilcock

  • Chief Human Resources Officer: Funda Saltuk Stoica

  • Chief Information Officer: Alastair Pooley

  • Chief of Staff: Matthew Lunkes

  • Chief of Global Programs: Mike Douglass

  • General Counsel: Robert Wilson

  • Vice Chairman: Jim Davidson


Headquarters


  • Location: No specific location provided for headquarters, but previously noted as Barcelona during its time as ADP Clearing.


Employees


  • Number of Employees: 2,500+ employees across 10 global offices.


Revenue


  • Annual Transaction Processing: Over USD 100 billion processed annually.


Recognition


  • Known For: Leading global software solutions, particularly in NDC (New Distribution Capability) and comprehensive solutions for airline retailing transformation.


Products



Overview


Accelya offers a comprehensive range of products aimed at optimizing airline retailing and financial processes. The notable products include:

FLX ONE Platform


  • FLX ONE: An open, API-driven retailing platform encompassing Offer, Order, Settle, and Deliver components. It integrates seamlessly with existing and future systems, supporting airlines in their transformation journey.


FLX ONE Order Accounting


  • Description: Facilitates seamless order accounting as airlines transition to modern retailing.

  • Key Features: Hybrid approach for traditional and order-based models, integrated with financial systems for precise settlement processes.


FLX ONE Select


  • Description: Simplifies NDC implementation.

  • Key Features: Fast deployment within 90 days, enhancing NDC adoption and integration with sales portals.


FLX ONE NDC


  • Description: Supports NDC transactions and is integral to modern airline retailing.

  • Key Features: Powers 57% of global NDC transactions, providing connectivity to over 70k travel agents.


FLX ONE Dynamic Pricing


  • Description: AI-driven pricing solutions to optimize revenue.

  • Key Features: Analyzes customer behavior to personalize offers, enhancing market responsiveness.


FLX ONE Merchandising


  • Description: Turns data-driven insights into profitable interactions.

  • Key Features: Enables advanced analytics for personalized customer experiences and dynamic pricing strategies.


Additional Products


  • FLX Cargo Solutions: For optimized cargo operations from offer to delivery.

  • Accelya Financial Solutions: Focused on revenue accounting, refund management, and sales audit, addressing inefficiencies and securing revenue.


Recent Developments



Innovations and Product Launches


  • FLX ONE Delivery: Integrated with airport systems by partners like DXC and SITA to enhance passenger processing from booking to boarding.

  • FLX ONE Retail Platform: Launch of the comprehensive FLX ONE platform supporting OOSD capabilities.

  • Accelya Financial Solutions: New solutions for managing over USD 100 billion in airline revenue, alongside new financial innovations such as the FLX Order Accounting.


Strategic Partnerships


  • Partnerships: Noteworthy collaborations with Amadeus, SITA, and technology integrations with AWS to enhance platform capabilities.

  • Corporate Collaborations: Partnerships with international airlines such as Air Transat for NDC and Airlink as the launch customer for FLX Select.


Market Leadership


  • NDC Leadership: Recognized for leading NDC adoption and handling more than half of global NDC transactions, affirming its leadership in the airline retailing transformation.


Conclusion


Accelya stands as a pivotal software provider in the airline industry, dedicated to transforming and modernizing airline retailing processes through innovative technologies and strategic partnerships. Their comprehensive suite of products and financial solutions empowers airlines to optimize operations, enhance customer experiences, and secure significant revenue generation across global markets.