AM

Access | Information Management


Company and Competitor Overview



Access | Information Management



Established in 2004, Access | Information Management is a prominent leader in the records and information management (RIM) services industry in the United States. The company has expanded significantly through more than 190 acquisitions, operating in 33 states and serving over 36,000 clients. Access specializes in a comprehensive range of information management services, such as secure offsite storage, digitization, document management software, and secure destruction. The company’s mission is to provide expert insight into information governance, offering solutions that span traditional records management to advanced digital transformation, thereby enhancing clients' business value, efficiencies, and cost reductions.

Leadership Team



  • Tony Skarupa: The Chief Executive Officer, responsible for strategy and execution, with a prior background as Chief Financial Officer.

  • John Chendo: President and Co-Founder, with extensive financial management and acquisition expertise.

  • Brad Powers: President of Records and Information Management, overseeing service delivery and operations.

  • Matt Hillery: President of Digital Solutions, focusing on digital strategies and information governance.

  • Stuart Brown: Chief Financial Officer, leading global finance, accounting, real estate, and pricing strategies.

  • Christine Harding: Chief Sales Officer, spearheading growth and market strategies.

  • Doug Hoffer: Chief People Officer, focusing on HR leadership and talent development.

  • Ted Kenney: Chief Information Officer, driving digital transformations.

  • Nir Polonsky: Chief Product Officer, managing digital and software product portfolios.

  • William Prate: Executive Vice President of Finance, focusing on strategic financial planning.


Recent Developments



Access reinforces its position as a leading information management provider with robust expansion and strategic investments, like the acquisition of Triyam to enhance its digital solutions. The company is consistently featured among Boston's Largest Private Companies due to its significant industry influence.

Strategic Initiatives



Access is dedicated to continuous service improvements and client satisfaction enhancement. The company actively fosters a diverse, equitable, and inclusive culture, highlighting teamwork, accountability, empowerment, and honesty under its REACH initiative. As a trusted partner in integrated information management, Access is recognized for delivering customized solutions, supporting its strong growth and leadership in the RIM service sector.

Competitor Profiling



Crown Records Management



  • Services: Offers comprehensive information management including document storage, secure archiving, digital imaging, and data destruction.

  • Headquarters: Based in Hong Kong, operating globally in over 50 countries.

  • Unique Proposition: Focus on corporate memory through technology and a sustainable operational culture.


Iron Mountain Inc.



  • Industry Position: Global leader in storage and information management, serving over 220,000 customers, including the majority of Fortune 1000 companies.

  • Founded: 1951, headquartered in Boston, Massachusetts.

  • Financials: FY 2021 revenue of US$4.492 billion, known for secure storage facilities and handling sensitive data.


GRM Information Management



  • Model: Focus on cloud-based content services and enterprise content management.

  • Market Presence: Operations in 16 U.S. metros and international locations in Latin America.

  • Focus Areas: Serves healthcare, government, finance with solutions in document storage and analytics.


ARC Document Solutions



  • Services: Digital printing, document scanning, and managed print services.

  • Markets: Serves 90,000+ customers, primarily in design, construction, and healthcare.

  • Structure: Based in California, public company with a global reach.


Competitive Analysis



Access faces competition from well-established entities, each with its unique strengths. Iron Mountain’s extensive resources and market presence pose a significant challenge, yet provide a benchmark for industry standards. GRM aligns with digital transformation trends, while Crown's international presence underscores global operational importance. Meanwhile, ARC offers niche printing and scanning services complementing traditional management services. These competitors present both challenges and opportunities for Access to align strategically and differentiate itself in the information management landscape.