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Ackroo

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Ackroo Company Market Research Report



Company Overview



  • Name: Ackroo Inc.

  • Mission: To streamline operations and enhance value for both Ackroo and its merchants through strategic industry and product consolidation. Ackroo prioritizes a technology-driven approach that empowers merchants to attract, retain, and expand their customer base and profits.

  • Founding Year and Founder: Founded in 2012; specific founder details are not available.

  • Key People:

  • Steve Levely: CEO & Chairman

  • Amanda Gall: VP of Product

  • Andrea Lindsey: Director of Project Management

  • Alysha Vallance: Director of Finance

  • Matt Smith: Engineering Team Lead | Product Support

  • Headquarters: Hamilton, Ontario, Canada

  • Number of Employees: No information is available.

  • Revenue: No concrete revenue figures are available.

  • What the Company is Known For: Providing a comprehensive suite of loyalty, gift card, and payment solutions integrated on a single platform, with specialized offerings for industries such as retail, hospitality, automotive, and petro & C-stores.


Products



Ackroo notably offers an integrated suite for customer engagement that includes:

  • Gift Program

  • Description: A platform to sell, redeem, and reload both digital and physical gift cards.

  • Key Features:

  • Custom branded gift cards.

  • Seamless integration with payment systems.

  • 24/7 revenue stream with online gift card functionality.


  • Loyalty Program

  • Description: A flexible system designed to help businesses retain and grow their customer base through personalized reward experiences.

  • Key Features:

  • Points-based, currency-based, clubs, or units systems.

  • Automated promotions and personalization.

  • Integration with existing payment systems.


  • Payment Processing

  • Description: Secure, reliable payment processing services that are seamlessly linked to gift and loyalty systems.

  • Key Features:

  • Acceptance of various payment methods.

  • Trusted security measures against fraud.

  • Advanced payment terminals and real-time insights.


  • InterActive DMS

  • Description: Dealership management software tailored to independent automotive dealerships.

  • Key Features: Easy-to-use interface designed for dealership operations management.


Recent Developments



  • Acquisitions:

  • 2023: Acquired GiftFly to enhance its digital gift card offerings.

  • 2022: Acquired SimpliConnect to improve engagement tools for petro and c-store clients.

  • 2021: Acquired InterActive DMS to broaden service offerings in the automotive sector.


  • New Features and Partnerships:

  • Leveraging partnerships with major payment processors like Fiserv and Global Payments to provide enhanced and secure services.

  • Expanded integrations and partnerships to over 30, enhancing the diversity and capabilities offered to clients.


  • Client Success Cases:

  • Notable increases in client engagement and revenue demonstrated through case studies with businesses like Espace Skins, Bean Around the World, and The Old Railroad Stop, showing significant improvements through Ackroo's solutions.


Conclusion



Ackroo continues to innovate and expand its footprint within the loyalty marketing, payment processing, and point-of-sale industries, supported by strategic acquisitions and the development of robust, integrated software solutions tailored to meet the evolving needs of its diverse customer base.