Company Profile: Adoy.ai

Background

Adoy.ai is a Paris-based startup founded in 2023, specializing in leveraging generative artificial intelligence to automate customer negotiations and interactions via WhatsApp. The company primarily targets industries handling sensitive data, such as banking and healthcare, aiming to enhance negotiation efficiency, scalability, and compliance with data protection regulations. By automating these processes, Adoy.ai seeks to improve operational efficiency and reduce costs for businesses in these sectors.

Key Strategic Focus

Adoy.ai's strategic focus centers on developing AI-powered virtual assistants that facilitate automated customer negotiations through WhatsApp. The platform utilizes generative AI to create personalized and context-aware interactions, ensuring compliance with data protection regulations like the General Data Protection Regulation (GDPR). A centralized dashboard provides analytics and management tools for monitoring and optimizing these interactions. The primary markets targeted include banks, insurance companies, telecommunication providers, airlines, and hospitals.

Financials and Funding

As of December 2025, Adoy.ai has not publicly disclosed any funding information. The company remains privately held, and details regarding total funds raised, specifics of recent funding rounds, and notable investors are not available. Consequently, the intended utilization of capital remains undisclosed.

Pipeline Development

Adoy.ai's pipeline development focuses on advancing its AI-powered platform for automating customer negotiations via WhatsApp. The company is in the early stages of product development, with no publicly disclosed information regarding specific pipeline candidates, stages of clinical trials, target conditions, or anticipated milestones.

Technological Platform and Innovation

Adoy.ai's technological platform is built upon generative AI models that enable the creation of intelligent virtual assistants capable of handling customer interactions and negotiations automatically. The platform emphasizes compliance with data protection regulations, ensuring secure handling of sensitive information. A centralized dashboard offers analytics and management tools for monitoring and optimizing interactions. The company has not publicly disclosed specific proprietary technologies or significant scientific methods employed.

Leadership Team

Adoy.ai's leadership team includes:

• Otávio Augusto Picasky: Founder of Adoy.ai.

• Pierre Guillou: Co-Founder and Head of AI at Adoy.ai. He leads the development and implementation of advanced generative AI solutions for humanized customer service.

Competitor Profile

Market Insights and Dynamics

The market for AI-driven customer service solutions is experiencing significant growth, driven by the increasing need for businesses to manage high volumes of customer interactions efficiently. Industries such as banking, healthcare, and telecommunications are particularly focused on enhancing customer engagement while ensuring compliance with data protection regulations.

Competitor Analysis

Adoy.ai operates in a competitive landscape with several companies offering AI-driven customer service solutions. Notable competitors include:

• Leadzai: Founded in 2016, Leadzai focuses on AI-driven advertising within the digital marketing sector, operating on a pay-per-lead model and managing advertising campaigns across multiple networks.

• Adya AI: Established in 2023, Adya AI offers a platform where AI builds AI agents and applications, creating fine-tuned large language models in a continuous self-improving cycle.

• Adway AI Ltd: Provides automated social recruitment marketing solutions for businesses, offering consulting services and serving customers in the United Kingdom and Sweden.

Strategic Collaborations and Partnerships

As of December 2025, Adoy.ai has not publicly disclosed any significant collaborations, partnerships, or alliances.

Operational Insights

Adoy.ai's strategic considerations include differentiating itself through its focus on automating customer negotiations via WhatsApp, a platform widely used in target markets. The company's emphasis on compliance with data protection regulations positions it favorably in industries where data security is paramount.

Strategic Opportunities and Future Directions

Adoy.ai has the opportunity to expand its platform's capabilities by integrating with additional communication channels beyond WhatsApp, thereby broadening its market reach. The company can also explore partnerships with larger enterprises to scale its solutions and enhance its competitive position.