Overview



Agiro Digital Pty Ltd is a digital transformation company based in New South Wales, Australia. Specializing in asset lifecycle management, project portfolio management, and customer service management, Agiro operates as a certified ServiceNow partner, focusing on enhancing enterprise-level customer experiences.

Management Team



The management team at Agiro Digital is led by:

  • Mervyn (Merv) Small: Founder and Managing Director. Merv's extensive background in the tech industry as a cloud platform specialist is a cornerstone of Agiro's rapid growth. He holds a degree from the University of Western Sydney and has led Agiro to become one of Australia's fastest-growing ServiceNow partners.


  • Philip Collinson: Co-owner and Director. Philip is instrumental in Agiro's digital transformation initiatives, specializing in recruiting and developing digital teams, ensuring that they align with the company's strategic objectives.


Services and Partnerships



Agiro is a Digital Transformation partner of ServiceNow, focusing its efforts on enhancing customer experiences for enterprises. The company has successfully delivered numerous enterprise ServiceNow implementations, further building its reputation through positive client feedback.

Insights



Agiro's approach to digital transformation, particularly with ServiceNow solutions, allows it to expand its influence and grow its customer base with tailored technological solutions. The leadership provided by Merv Small and Philip Collinson positions Agiro as a reliable partner in the digital transformation field. Their commitment to excellence in customer service is evident in Agiro's robust enterprise solutions, aiding technology-driven organizational improvements.

Competitive Landscape



Key Competitors of Agiro



1. Accenture


  • Offers services in strategy, consulting, digital, technology, and operations.

  • Operates in 49 countries, serving clients in more than 120 countries.

  • Provides industry-specific solutions for banking, energy, health, and software platforms.


2. Deloitte Consulting


  • Provides human capital, strategy & operations, and technology services.

  • Known for business transformation using insights and analytics.

  • Boasts the largest management consultancy network globally.


3. IBM Consulting


  • A distinctive consultancy within the larger IBM technology corporation.

  • Emphasizes AI and technology integration for business solutions.

  • Employs 160,000 individuals worldwide, focusing on AI.


4. TechWize


  • IT consulting, ERP & CRM, and data analytics specialist.

  • Commended for client satisfaction and service flexibility since its inception in 2000.

  • Serves finance, healthcare, and logistics industries.


5. Cognizant Technology Solutions


  • Provides IT services like consulting and business process outsourcing.

  • Known for modernizing technology and enhancing process automation.

  • Aims to uphold diversity and inclusion with a significant global workforce.


Strategic Insights and Market Position



Agiro operates in a competitive landscape featuring large, multinational consulting firms. These competitors have broad service portfolios that emphasize technological innovation and industry-specific solutions. Agiro's strategy should focus on differentiating through specialty services or localized expertise. Key opportunities include expanding services aligned with global technology trends (e.g., AI integration and digital transformation) and forming strategic partnerships.

Agiro's regional expertise in New South Wales provides a strong position to meet local market needs with unique industry-specific strategies. By focusing on digital capabilities enhancement and strategic technological alliances, Agiro can bolster its market position in the digital economy.