Company Research Report: Aglow



Company Overview



Name and Mission


  • Company Name: Aglow

  • Mission: Aglow aims to lead the membership movement in the beauty industry by creating reliable cash flow, reducing no-shows, and transforming beauty businesses with memberships. The company is focused on making skin, beauty, and hair memberships the new normal, thereby improving the businesses and lives of salon professionals.


Founding Details


  • Founded: The exact foundation date is not specified. However, it is noted that the launch of Payleadr in 2019 by co-founder Karl Margrain led to the birth of Aglow in 2023.

  • Founders:

  • Karl Margrain, Co-founder and CEO

  • Jo Blundell, Co-founder and CRO


Key People


  • Karl Margrain: Co-founder and CEO

  • Jo Blundell: Co-founder and CRO

  • Talicia Bourke: Customer Success Lead

  • Joshua Sutton: Customer Operations Manager

  • Mohamad Abu Maraseh: Senior Software Engineer

  • Tamer Abou-Maraseh: Head of Engineering

  • Jessi Razouki: Business Development Manager

  • Tamara Reid: Industry & Community Specialist

  • Gareth Railton: UX Design Lead

  • Katrina Jones: Brand & Product Designer


Headquarters


  • Location: 3/55 Pyrmont Bridge Road, Pyrmont, NSW 2009, Australia


Number of Employees


  • No information is available.


Revenue


  • No information is available.


Recognition


  • Known For: Aglow is known for pioneering the beauty membership movement, transforming traditional beauty business models by providing certainty in income and enhancing client loyalty through membership programs.


Products



Product Offerings


Aglow offers a platform that supports beauty businesses in setting up and managing membership programs:

1. 12 Month Maintenance Facial Membership
  • Inclusions: 13 Maintenance Facial Treatments, 10% off full-priced retail, priority booking.


2. 12 Month LED Facial Lounge Membership
  • Inclusions: 3 weekly LED Lounge Treatments, 10% off full-priced facial treatments and retail, priority booking, and an annual birthday gift.


3. 12 Month Anti-Wrinkle Membership
  • Inclusions: 4 treatments for any 3 areas, 10% off full-priced facial treatments and retail, priority booking, and an annual birthday gift.


4. 12 Month Lash Lift & Eye Trio Membership
  • Inclusions: Regular Eye Trio and Lash Lift treatments, 10% off full-priced retail, priority booking.


Key Features


  • Each membership option offers discounts on treatments and retail products, priority booking, and special member perks like birthday gifts.

  • Their intuitive platform handles all administrative tasks associated with memberships, including payment processing and customer support.


Recent Developments



New Products


  • No specific new product launches were mentioned.


New Features


  • Aglow has introduced features to enhance business predictability and client engagement. The platform is designed to provide detailed reporting for businesses to track growth and forecast future revenue.


Partnerships


  • No information about new partnerships is available.


Case Study Highlights


  • Little Birdie Hair Co.: An example where the membership model transformed its business with significant growth in revenue and customer loyalty.


Journal Highlights


  • Some recent updates include insights and strategies for beauty businesses to adapt to economic challenges, improve sales, and increase client retention through effective membership models.


Contact Information



  • Email: support@getaglow.co

  • Phone: 1300 585 130





This detailed market research report on Aglow outlines the existing information about its mission, product offerings, and key personnel, but lacks specific financial data and employee numbers.