Aigens Technology Limited: Company Research Report

Company Overview

• Name: Aigens Technology Limited

• Mission: Specializes in creating innovative solutions to attract more customers, increase order sizes, foster loyalty, and maximize operational efficiency in the F&B and Hospitality sectors.

• Founded: 2012

• Founders: Hans Paul and Peter Liu

• Key People:

• Hans Paul: Co-Founder & CEO, responsible for business development and international market expansion.

• Peter Liu: Co-Founder & CTO, leads research and development, with a focus on integrating technology within the company.

• Headquarters: Kwun Tong, Hong Kong

• Number of Employees: Approximately 120 across 6 regional offices as of 2022.

• Revenue: No information is available

• Known For: Aigens is known for its technology solutions in F&B integration, including ordering kiosks, mobile order systems, POS, payment, loyalty systems, and middleware.

Products

• Aigens Ordering:

• Description: Offers various ordering solutions such as online, QR code, and self-service kiosks to streamline order processes and boost customer convenience.

• Key Features: Enhances ordering efficiency for dine-in, takeaway, and food delivery.

• Aigens Pay:

• Description: Provides fast payment processing across multiple channels with the lowest merchant discount rates (MDR).

• Key Features: Enables swift and unified payment experiences online and offline.

• Aigens Loyalty:

• Description: Implements loyalty systems to increase customer retention through incentives like points and personalized offers.

• Key Features: Supports loyalty programs with membership tiers and customized rewards.

• Aigens Connect:

• Description: Facilitates the integration of POS, payment, kitchen, and food delivery tools for enriched customer experiences.

• Key Features: Seamless connectivity across essential business operations.

Recent Developments

• New Products or Features:

• Aigens Pay Integration with Adyen: Aigens has integrated Adyen's payment capabilities into its Aigens Pay platform, offering a unified omnichannel payment solution for restaurant operators, particularly focusing on businesses in Hong Kong and Singapore.

• Partnerships:

• Aigens has partnered with Adyen, a global financial platform, to enhance its digital payment solutions in the F&B sector, helping restaurants optimize both front-end and back-end operations.

The above report offers a comprehensive look at Aigens Technology Limited, focusing on the organization's foundation, growth, products, and latest advances. Each section provides critical insights into the company's market position and its technological contributions to the hospitality industry.