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Airportr Technologies

www.airportr.com link_icon

Company Market Research Report



Company Overview



  • Name: Airportr Technologies

  • Mission: Airportr is an airline-integrated technology platform designed to provide smart baggage solutions for departing and arriving passengers, connecting airlines, airports, and people to create contactless, hassle-free journeys.

  • Founded: 2013

  • Founder: Randel Darby

  • Key People:

  • Randel Darby, CEO and Founder

  • Paul Mewett C.M., Managing Director

  • Headquarters: London, England

  • Number of Employees: 11-50

  • Revenue: No information is available

  • Well Known For: Airportr is known for enhancing the airline baggage proposition by seamlessly managing baggage flows between on and off-airport locations.


Products



Baggage Services



1. Departure Service
  • Description: Collects bags from any home, hotel, or office within the service area and checks them in for the flight.

  • Key Features:

  • Skip check-in queues

  • Travel baggage-free to the airport


2. Arrival Service
  • Description: Collects bags straight from the plane and delivers them to any address within the service area.

  • Key Features:

  • No waiting for bags after landing

  • Travel hands-free to the destination


3. Door-to-Door Service
  • Description: Combines Departure and Arrival services for a seamless, bag-free journey from door to door.

  • Key Features:

  • Seamless baggage handling at both ends

  • Comprehensive bag-free travel experience


Security Features



  • Bags are individually sealed, secured, monitored 24/7, and trackable.

  • Customers can track their bags using a personalized tracking link and receive a digital bag tag receipt once their bags have been checked in.


Recent Developments



  • New Collaborations:

  • Integration with "Miles & More GmbH", allowing Swiss International Air Lines and Austrian Airlines customers to earn and spend miles when purchasing the Airportr product. This resulted in over 400,000 miles earned and spent shortly after launch.

  • Partnership with Swissport, expanding scalability across the airline partners’ networks.


  • Marketing and Promotions:

  • A campaign featuring Airportr in collaboration with Swiss International Air Lines to enhance travel experiences by showcasing the benefits of "bag-free travel."


  • Innovative Services:

  • Launched a new door-to-door baggage collection and delivery service in partnership with easyJet, enhancing airport processes by offering home pick-up and delivery of baggage.


  • Culture and Employee Engagement:

  • Adoption of a 9-day fortnight working pattern to focus on employee well-being, encouraged by the cultural leader, Mowgli, the company mascot.


Services



  • Operational Geography:

  • London, England

  • Vienna, Austria

  • Zurich, Switzerland

  • Geneva, Switzerland


  • Additional Information:

  • Trust and Customer Satisfaction:

  • 96% of customers rate driver partners highly.

  • 67% of customers switch to public transport when using Airportr services.


Additional Information



  • Funding: Secured Series A funding of $8.6 million.

  • Overall Customer Trust: Rated 4.6 on Trustpilot, validating the company's commitment to quality service.


This report covers the essential facets of Airportr Technologies and offers an insightful overview of its operations, recent advancements, and product offerings.