ALTOUR Company Profile

Background

Overview:
Founded in 1991, ALTOUR is a premier travel management company offering comprehensive services in corporate, leisure, entertainment, and private jet travel. Headquartered in New York City, ALTOUR has established itself as a leader in the travel industry, providing tailored solutions to a diverse clientele.

Mission and Vision:
ALTOUR is committed to delivering exceptional travel experiences through personalized service, innovative technology, and strategic partnerships. The company's vision is to be the preferred travel partner for clients worldwide, offering unparalleled expertise and value.

Industry Significance:
As one of the largest privately-owned travel management companies in the United States, ALTOUR plays a pivotal role in the travel sector. Its extensive global network and diverse service offerings position it as a key player in shaping travel management practices.

Key Strategic Focus

Core Objectives:

• Client-Centric Services: Providing customized travel solutions that cater to the unique needs of corporate, leisure, and entertainment clients.

• Technological Innovation: Implementing cutting-edge technology to enhance booking processes, data analytics, and customer experiences.

• Global Expansion: Strengthening international presence through strategic partnerships and acquisitions.

Areas of Specialization:

• Corporate Travel Management: Offering comprehensive services including policy development, expense management, and traveler support.

• Entertainment Travel: Specializing in travel arrangements for the entertainment industry, managing complex itineraries and logistics.

• Meetings and Incentives: Providing end-to-end solutions for meetings, incentives, conferences, and exhibitions (MICE).

Key Technologies Utilized:

• Data Analytics Platforms: Leveraging data to optimize travel programs and provide actionable insights.

• Online Booking Tools: Implementing user-friendly platforms for efficient booking and management.

• Mobile Applications: Offering mobile solutions for real-time travel updates and support.

Primary Markets Targeted:

• Corporate Sector: Serving businesses of all sizes with tailored travel management solutions.

• Entertainment Industry: Catering to the unique demands of entertainment professionals and productions.

• Luxury Leisure Travelers: Providing bespoke travel experiences for high-net-worth individuals.

Financials and Funding

Revenue:
As of recent estimates, ALTOUR's annual revenue is approximately $373.7 million.

Funding History:
Specific details regarding ALTOUR's funding history are not publicly disclosed. However, the company has achieved significant growth through strategic mergers and acquisitions.

Notable Mergers and Acquisitions:

• 2017 Merger with Travel Leaders Group: In July 2017, ALTOUR merged with Travel Leaders Group, forming a combined entity with nearly $24 billion in annual sales.

Utilization of Capital:
Investments have been directed towards technological advancements, global expansion, and enhancing service offerings to maintain a competitive edge in the travel management industry.

Technological Platform and Innovation

Proprietary Technologies:

• ALTOUR Air: A dedicated division offering private jet services, providing clients with bespoke air travel solutions.

• ALTOUR Meetings and Incentives: Specialized services focusing on the planning and execution of corporate events and incentive programs.

Significant Scientific Methods:

• Data Analytics: Utilizing advanced analytics to optimize travel programs and deliver cost-effective solutions.

• Machine Learning Algorithms: Implementing AI-driven tools to enhance booking processes and customer service.

Leadership Team

Key Executives:

• Gabe Rizzi: President of ALTOUR. Appointed in 2020, Rizzi brings extensive experience in corporate travel management and oversees the company's strategic direction.

• Cindy D’Aoust: Senior Vice President, Global MICE. Appointed in June 2024, D’Aoust leads ALTOUR’s meetings, incentives, conferences, and exhibitions businesses under the YES (Your Event Solutions) brand.

Recent Leadership Changes:

• Alexandre Chemla: Founder and former CEO of ALTOUR, stepped down at the end of 2023.

Competitor Profile

Market Insights and Dynamics:

• Market Size: The global travel management industry is substantial, with significant contributions from corporate and luxury travel sectors.

• Growth Potential: Post-pandemic recovery has led to increased demand for managed travel services, indicating strong growth prospects.

• Industry Trends: Emphasis on technological integration, personalized services, and sustainable travel practices are shaping the industry.

Competitor Analysis:

• Virtuoso: A network specializing in luxury and experiential travel, offering high-end services to affluent clients.

• FROSCH: Provides comprehensive travel management solutions with a focus on personalized service and technology integration.

• Ovation Travel Group: Offers corporate travel management with an emphasis on tailored solutions and client satisfaction.

Strategic Collaborations and Partnerships

Significant Collaborations:

• Travel Leaders Group Merger: The 2017 merger with Travel Leaders Group expanded ALTOUR's market reach and service capabilities.

• YES (Your Event Solutions): Acquired in 2019, YES enhances ALTOUR's MICE service offerings, providing comprehensive event management solutions.

Operational Insights

Strategic Considerations:

• Market Position