Company Overview
American Ambulance serves as the exclusive 9-1-1 emergency service provider for Fresno County and Kings County in Central California. The company manages a vast operational area of over 6,500 square miles, addressing approximately 175,000 calls each year. A strong commitment to community health and safety is evident in its operations, supported by a sizable workforce of over 700 employees and a fleet of nearly 100 ground ambulances.
Services and Operations
American Ambulance operates one of the most unique and diverse Emergency Medical Services (EMS) systems in California. The company provides various critical emergency medical services, including both Advanced Life Support (ALS) and Basic Life Support (BLS). Community education plays a significant role in their operations, as evidenced by their comprehensive training programs in CPR, First Aid, ACLS, PALS, and PHTLS, offered to various caregivers and healthcare providers.
Leadership and Accreditation
At the helm of American Ambulance are Todd Valeri, President and CEO, and Erik Peterson, President and COO. The company is accredited by the Commission on Accreditation of Ambulance Services (CAAS), signifying its commitment to maintaining high standards in its policies, procedures, and operational practices.
Employment and Equal Opportunities
As an Equal Opportunity Employer, American Ambulance fosters a diverse and inclusive work environment. The organization’s affirmative action initiatives strategically focus on leveraging diverse skills and experiences, promoting employee growth, and cultivating a positive workplace atmosphere.
Contact Information
American Ambulance’s headquarters are located in Fresno County and Kings County. For departmental inquiries, contact Ben Garcia, Risk and Compliance Officer, at (559) 443-5981, or Jamie Martin, Director of EMS Communications, at (559) 600-7422.
Strategic Vision
American Ambulance is dedicated to enhancing EMS service quality through continuous staff training, active community involvement, and dedication to service excellence, aligning with its mission of delivering innovative and compassionate care.
Competitor Profiling for American Ambulance
Overview
In the EMS sector, American Ambulance faces competition from several notable companies dedicated to providing emergency and non-emergency ambulance services.
Key Competitors
1. PatientCare EMS Solutions
- Offers 911 emergency ambulance services and healthcare logistics solutions.
- Headquarters: USA
- Workforce: 2,500+ employees
- Annual Patients Served: 400,000+
- Acquired by A&M Capital Partners and rebranded in 2018.
2. Richmond Ambulance Authority (RAA)
- Provides emergency and non-emergency services in Richmond, Virginia.
- Annual Calls: 50,000+
- Serves a population of 200,000.
- Holds dual accreditation from CAAS and the National Academies of Emergency Medical Dispatch.
3. Mobile Medical Response, Inc. (MMR)
- Operates as a non-profit, providing medical transport across 17 counties in Michigan.
- Operates 120+ emergency vehicles.
- Workforce: 700+ employees
- Known for excellence in ambulance services and EMS education.
4. Advanced Medical Transport (AMT)
- Offers services in Central, Western, and Eastern Illinois, and parts of Iowa.
- Workforce: 500+ employees
- Annual Calls: 67,000+
- Recognized regional leader and operates as a private, non-profit entity.
5. Sunstar Paramedics
- Based in Largo, Florida, serving Pinellas County with 911 ambulance transport services.
- Workforce: 750 employees.
- Responds to 500 calls daily.
- Recipient of the Florida Governor Sterling Award for performance excellence.
Industry Standing and Market Position
American Ambulance competes in a dynamic landscape where timely response, reliability, and service quality are crucial. Significant competitors include PatientCare EMS, Richmond Ambulance Authority, Mobile Medical Response, Advanced Medical Transport, and Sunstar Paramedics. These competitors have extensive operational reach, technological integration, and a strong commitment to high-quality service delivery. Analyzing these organizations’ strategies and market positions provides actionable insights for American Ambulance to maintain and enhance its competitive edge.
