American Water Company Research Report
Company Overview
Name: American Water
Mission: To provide clean, safe, reliable, and affordable water and wastewater services.
Founded: Established in 1886 as the American Water Works & Guarantee Company.
Key People:
No specific information on current key executives or board members is available.
Headquarters: No information on the exact headquarters location is available.
Number of Employees: No information is available.
Revenue: No information is available.
Known For: American Water is recognized as the largest and most geographically diverse, publicly traded U.S. water and wastewater utility company.
Products and Services
Products Offered:
American Water provides comprehensive water and wastewater services, ensuring the delivery of clean, safe, and reliable water solutions to its customers.
High-Level Description of Products:
- Water Services: Include the provision and management of clean water that meets or surpasses all federal, state, and local drinking water standards.
- Wastewater Services: Management and treatment of wastewater to support the sustainability of the environment and communities.
Key Features of Products:
- Compliance and Standards: Adherence to and often surpassing all drinking water regulatory standards.
- Reliable Service: Offers 24/7 support for emergencies, emphasizing reliability and customer service.
- Ease of Management: Provides an online platform, "MyWater," for customers to manage accounts, pay bills, and monitor water usage.
Recent Developments
Recent Developments:
- Inclusion and Diversity Initiatives: American Water has published an Inclusion, Diversity & Equity Report and ESG Data Summary. They have also launched an interactive ID&E website, `DiversityatAW.com`, to communicate their efforts to cultivate an inclusive workplace.
- Environmental Standards: The company highlights how it continually meets or surpasses federal, state, and local drinking water standards, emphasizing their commitment to environmental safety as seen in their response to evolving regulatory standards, like the U.S. EPA’s proposed standards for PFAS in drinking water.
New Products Launched:
No information about any newly launched products is available.
New Features Added to Existing Products:
- Development of enhanced Customer Advisory Map to improve customer engagement and service transparency.
Partnerships:
- The Military Services Group under American Water maintains strong and continuous partnerships with the Department of Defense through the UP Program, addressing specialized water and wastewater needs.
Additional Information
Inclusion, Diversity, and Equity: An important part of American Water’s strategy, focusing on building a workplace environment that values diversity, equity, and inclusion.
Community Engagement: Through the American Water Charitable Foundation, the company supports communities served by American Water, offering programs like the "Keep Communities Flowing" grant program to back impactful community initiatives and disaster relief events.
Investor Relations: American Water actively engages with investors, reinforcing its position as a leading publicly traded utility company with diversified geographic operations.
Social Responsibility: The company's Environmental, Social, and Governance (ESG) strategies aim at operational excellence, sustainability leadership, and proactive employee engagement and equality.
This report provides an overview of American Water based on the data available, highlighting its services, recent developments, and strategic focus on diversity and environmental standards.
