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Company Research Report for AppFollow



Company Overview


  • Name: AppFollow

  • Mission: No information is available

  • Founded: No information is available

  • Founders: No information is available

  • Key People: No information is available

  • Headquarters: Helsinki, Finland

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Company Known For: AppFollow is the only service needed to analyze and manage ratings and reviews at scale, automate workflows, and monitor app store performance.


Products


App Reputation Automation Platform


  • Description: Enhanced by AI️, controlled by you.


Key Features:


1. User Insights at Scale: Gain user insights 300x faster.
2. Automation: Save up to 50 hours per week with AI and automation.
3. Reply Rate: Achieve 100% reply rate.
4. Dashboards and Reports: Understand user sentiment and share insights across your organization.
5. Custom Alerts and Reports: Improve collaboration across teams with integrations to Tableau, Slack, and API.

AI Review Management


  • Description: Maximize productivity while automatically responding to user reviews in any language.


Key Features:


1. Automation of Replies: Automate replies to reviews filtered by app store, rating, country, or keyword.
2. Spam and Offensive Content Reporting: Automatically report spam and offensive content.
3. KPIs Tracking: Monitor key performance indicators through smart dashboards.
4. Smart Responses: Send trustworthy and personalized replies while maintaining the company’s tone of voice.
5. Integration: Easily integrate with Salesforce, Zendesk, Helpshift, among others.

App Store Performance and ASO Tools


  • Description: Increase your app's visibility and drive more downloads.


Key Features:


1. Real-Time Updates: Receive real-time updates on app store performance.
2. Traffic Channel Analysis: Analyze performance to find the best ROI.
3. Keyword Optimization: Optimize keyword research.
4. Competitor Insights: Gain performance insights into competitors and market trends.

Recent Developments


Recent Company Developments


  • New Partnerships: Partnerships with MoEngage, Branch, CleverTap, Apptica, Adapty, Asapty, Alchemer, Yodel Mobile, and Shyftup to collectively change and grow the mobile industry.


New Products/Features


1. AI Features:
  • AI Replies: Using OpenAI model GPT-4.

  • AI Summary for Reviews: Utilizing OpenAI model GPT-4.

  • Reviews Semantic and Sentiment Tagging: Customized XLMRoberta model.

2. Webinars and Training:
  • Webinar Recaps: Cover various topics on maximizing app success through customer support and feedback.

  • Live Training: AppFollow live training to streamline work with mobile customer experience.

3. Awards:
  • Top Customer Success Software for Enhancing Business Relationships 2024 Tekpon Award.


Recent Partnerships


  • MoEngage: Customer engagement platform for the customer-obsessed marketer.

  • Branch: Cross-platform linking and attribution solutions for digital brands.

  • CleverTap: Customer engagement and retention platform.

  • Apptica: In-app advertising analytics.

  • Adapty: Platform for mobile developers to grow revenue from in-app subscriptions.

  • Asapty: Apple Search Ads Optimization platform.

  • Alchemer: Platform that takes data from dashboards and puts it into actionable terms.

  • Yodel Mobile: Leading global app marketing agency.

  • Shyftup: Full-service mobile user acquisition and ASO agency.


This concludes the current overview and recent developments for AppFollow.

> Note: Information is based solely on the provided data and some information might be missing if not found in the given data.