Company Research Report for AppFollow
Company Overview
- Name: AppFollow
- Mission: No information is available
- Founded: No information is available
- Founders: No information is available
- Key People: No information is available
- Headquarters: Helsinki, Finland
- Number of Employees: No information is available
- Revenue: No information is available
- Company Known For: AppFollow is the only service needed to analyze and manage ratings and reviews at scale, automate workflows, and monitor app store performance.
Products
App Reputation Automation Platform
- Description: Enhanced by AI️, controlled by you.
Key Features:
1. User Insights at Scale: Gain user insights 300x faster.
2. Automation: Save up to 50 hours per week with AI and automation.
3. Reply Rate: Achieve 100% reply rate.
4. Dashboards and Reports: Understand user sentiment and share insights across your organization.
5. Custom Alerts and Reports: Improve collaboration across teams with integrations to Tableau, Slack, and API.
AI Review Management
- Description: Maximize productivity while automatically responding to user reviews in any language.
Key Features:
1. Automation of Replies: Automate replies to reviews filtered by app store, rating, country, or keyword.
2. Spam and Offensive Content Reporting: Automatically report spam and offensive content.
3. KPIs Tracking: Monitor key performance indicators through smart dashboards.
4. Smart Responses: Send trustworthy and personalized replies while maintaining the company’s tone of voice.
5. Integration: Easily integrate with Salesforce, Zendesk, Helpshift, among others.
App Store Performance and ASO Tools
- Description: Increase your app's visibility and drive more downloads.
Key Features:
1. Real-Time Updates: Receive real-time updates on app store performance.
2. Traffic Channel Analysis: Analyze performance to find the best ROI.
3. Keyword Optimization: Optimize keyword research.
4. Competitor Insights: Gain performance insights into competitors and market trends.
Recent Developments
Recent Company Developments
- New Partnerships: Partnerships with MoEngage, Branch, CleverTap, Apptica, Adapty, Asapty, Alchemer, Yodel Mobile, and Shyftup to collectively change and grow the mobile industry.
New Products/Features
1. AI Features:
- AI Replies: Using OpenAI model GPT-4.
- AI Summary for Reviews: Utilizing OpenAI model GPT-4.
- Reviews Semantic and Sentiment Tagging: Customized XLMRoberta model.
2. Webinars and Training:
- Webinar Recaps: Cover various topics on maximizing app success through customer support and feedback.
- Live Training: AppFollow live training to streamline work with mobile customer experience.
3. Awards:
- Top Customer Success Software for Enhancing Business Relationships 2024 Tekpon Award.
Recent Partnerships
- MoEngage: Customer engagement platform for the customer-obsessed marketer.
- Branch: Cross-platform linking and attribution solutions for digital brands.
- CleverTap: Customer engagement and retention platform.
- Apptica: In-app advertising analytics.
- Adapty: Platform for mobile developers to grow revenue from in-app subscriptions.
- Asapty: Apple Search Ads Optimization platform.
- Alchemer: Platform that takes data from dashboards and puts it into actionable terms.
- Yodel Mobile: Leading global app marketing agency.
- Shyftup: Full-service mobile user acquisition and ASO agency.
This concludes the current overview and recent developments for AppFollow.
> Note: Information is based solely on the provided data and some information might be missing if not found in the given data.