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Arcus Global Company Market Research Report



Company Overview



General Information


- Name: Arcus Global
- Mission: To deliver mission-critical technical solutions that enable public sector organizations to transform service delivery, increase efficiency, and improve the quality of data to provide real insight.
- Vision: To replace cumbersome legacy technology that dominates the sector and make life simple.
- Founding Year: 2009
- Founders: Denis Kaminskiy and Lars Malmqvist
- Headquarters: Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY, UK
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Providing innovative SaaS solutions to local authorities and central government organizations using the world's leading CRM platform, Salesforce.

Key People


- CEO: Peter Dewsbury
- Director: Denis Kaminskiy
- Chief Sales & Marketing Officer: Paul Langridge
- Notable Team Members: Darren Linacre (IT and Security Manager)

Products



Overview


Arcus Global leverages its expertise in Salesforce to offer a variety of cloud-based SaaS products aimed at improving efficiencies and service delivery across various public sector functions.

Product Categories and Key Features



Regulatory Services


Arcus Regulatory Services cater to environmental health, trading standards, private sector housing, and licensing teams.
- Key Features: Custom workflows, cloud-based access, full reporting and dashboard capabilities, remote accessibility.
- Specific Solutions:
- Anti-Social Behaviour
- Disabled Facilities Grants
- Enforcements
- Fire Safety
- Food Hygiene
- Health and Safety
- Housing Health & Safety Rating System
- HMO (House in Multiple Occupation)
- Licensing
- Pest Control
- Private Water Supplies
- Pollution Control
- Selective Licensing
- Taxi Licensing
- Trading Standards
- Waste Management

Built Environment


Focused on planning, building control, and land charges.
- Key Features: Workforce mobilization, cost-effectiveness, performance measurement, remote access.
- Specific Solutions:
- Asset Management
- Building Control
- Built Environment
- Land Charges
- Planning

Digital Platform


Designed to meet the specific needs of UK government entities.
- Key Features: Enhanced citizen and business CRM, service linking to cases, comprehensive insights.
- Specific Solutions:
- Digital Services Hub Forms
- Digital Services Hub My Account
- Garden Waste (Green Waste)
- Gazetteer
- Government Pack
- Grants & Funding
- Human Resources
- Quick Report It
- Central Government CRM powered by Salesforce
- Toolkit for GDS Compliance
- Local Government CRM powered by Salesforce
- Staff Hub

Professional Services


Offers a range of consultative and implementation services for Salesforce.
- Key Features: Service design, agile process implementation, ongoing support.
- Specific Solutions:
- Architecture, Design & Implementation Services for Salesforce
- Cloud Solution Brokerage & Implementation
- ICT Service Desk
- Managed Service – Customer Success & Support for Salesforce

Recent Developments



Partnerships and Accolades


- New Joiner: Martin Bradbury has recently joined Arcus Global.
- Recognition: Ranked in Elitebusiness Top 100 SME businesses in the UK.
- ISO Recertifications: Retained ISO 9001, ISO 14001, and ISO 27001 certifications, demonstrating a commitment to high standards.

New Contracts and Implementations


Arcus Global has recently secured major contracts and implemented new solutions for several public sector organizations:
- Lancashire County Council: Selected for Trading Standards case management.
- Slough Borough Council: Awarded the contract for a cloud-based Regulatory Management and Licensing System.
- Active Travel England: Implemented Arcus Planning for case management.
- Manchester City Council: Awarded a contract for a cloud-based regulatory management and licensing system.
- Salford Council: Selected to transform Planning & Building Control.
- The London Borough of Bromley: Transforming Planning & Building Control with a new cloud-based software solution.
- Hackney Council: Implementing Arcus Regulatory Services.

Other Notable Activities


- Team Building Initiatives: Team-building events including the creation and distribution of 60 bird boxes.
- Social Responsibility: Arcus Global offers employees 2 volunteering days annually, fully paid.

Product Developments


- Digital Transformation Projects:
- Supporting innovative projects like "Quick Report It," which proved invaluable during the COVID-19 pandemic, according to user feedback.
- Enhancements and tailored solutions for existing services to meet specific customer requirements and improve outcomes.

Conclusion


Arcus Global is a dynamic and forward-thinking company committed to leveraging state-of-the-art cloud-based solutions to transform public sector service delivery. With a strong foundation in Salesforce technology, they continue to expand their influence and capabilities, delivering substantial value to their governmental clients through strategic digital transformation initiatives.