Artesia Christian Home - Comprehensive Analysis Report
Summary
Artesia Christian Home is a distinguished non-profit senior living community established in 1951 in Artesia, California. Its core mission revolves around providing compassionate, Christ-like care for the elderly through tangible acts of love, fostering their physical, emotional, and spiritual well-being. The organization is rooted in a Reformed Biblical perspective, promoting family living values and focusing on residents' strengths and interests. It aims to offer a continuum of high-quality services, enabling seniors to live as independently and safely as possible while receiving necessary support. Artesia Christian Home holds significant importance in its industry as an early adopter of innovative engagement technologies and a provider of multi-level care, deeply integrated with its supporting church community.
1. Strategic Focus & Objectives
Core Objectives
Artesia Christian Home's main business objectives include offering comprehensive care and medical services. This encompasses professional healthcare staff available 24 hours a day, seven days a week, to assist residents with daily activities, medication management, and coordination of doctor appointments. The organization emphasizes a "social model" of services and programming, focusing on assisting residents to maximize their dignity and independence, rather than performing tasks entirely for them, thereby promoting individual interests and abilities.
Specialization Areas
The community specializes in a comprehensive continuum of elder care services, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, and short-term Respite Care. Its unique value proposition lies in its Christ-centered mission and commitment to individualized care that prioritizes dignity and family living values within a supportive environment. The organization differentiates itself through its "assist with" philosophy.
Target Markets
Artesia Christian Home primarily targets the elderly population in Artesia, California, and its surrounding Southern California communities. It is open to all individuals regardless of race, color, or national origin, while also maintaining strong ties to its supporting Christian Reformed and Reformed churches. The organization aims to serve individuals seeking a nurturing, compassionate, and high-quality senior living experience across various care levels.
2. Financial Overview
Funding History
Artesia Christian Home operates as a non-profit organization. Assisted living services are primarily private pay, though long-term care insurance and Veterans Aid may be utilized. Medicare, Medi-Cal, and Section 8 assistance are not applicable for assisted living services. An entrance fee of $1,500 is charged for supporting church members and $2,500 for non-members for assisted living units. A one-time, non-refundable fee of $250 is required to be placed on the Assisted Living waitlist.
Detailed Breakdown of Funding and Financials
The organization provides healthcare and retirement care services to approximately 106 individuals in assisted living cottages, recording 20,418 patient days of healthcare services annually. As of September 30, 2021, Artesia Christian Home reported total assets of $14,475,823, total liabilities of $637,693, and net assets of $13,838,130. Its revenue lands near the state median for similar facilities, while payroll spending is in the top tier, indicating a significant investment in staffing resources.
3. Product Pipeline
Key Products/Services
Independent Living: Services are offered to support seniors in maintaining an active and self-sufficient lifestyle.
Assisted Living: Comprises a "North" side, established in 1951, offering ground-floor studio units suitable for single occupancy and residents requiring additional care. An expansion in 2002 introduced a "South" side, adding one-bedroom units and studios, some with partial kitchens, across two floors accessible by an elevator. The facility has 65 Assisted Living Apartments.
Memory Care: A dedicated single-story residential dwelling specifically designed for individuals living with Alzheimer's and other dementias. Inaugurated in June 2016, it operates under a household model with East and West buildings connected by a common activity room, supporting 14 residents per section with private and semi-private rooms, and features smaller dining spaces and country kitchens.
Skilled Nursing: Provides comprehensive nursing care services, with 66 certified beds. The Skilled Nursing facility actively participates in the iNSPIRE Project.
Respite Care: Offers short-term care services to provide temporary relief for caregivers or to assist individuals recovering from an illness or hospitalization.
4. Technology & Innovation
Technology Stack
Artesia Christian Home is a pioneer in the senior service industry, being among the first in the country to implement IN2L (now LifeLoop) technology. This platform is utilized to foster meaningful engagement, connecting residents with their interests and fulfilling activities, and creating opportunities for shared conversations, experiences, learning, and fun with peers, caregivers, and family members. The Skilled Nursing facility actively participates in the iNSPIRE Project, leveraging IN2L systems to positively impact residents and staff, aiming to reduce antipsychotic use and increase participation in person-centered activities by 20%.
Technical Capabilities
Residents benefit from a 23" Group Engagement system for activities like gameshows and movies, and individual tablets are also in use for personal engagement. The use of IN2L technology highlights the organization's commitment to enhancing the quality of life and engagement for its residents through cutting-edge digital solutions.
5. Leadership & Management
Executive Team
Michelle Robison - Executive Director. She assumed this role on January 1, 2018, and is responsible for leading the community with compassion, love, and grace, while bringing fresh perspectives to support residents and ensure the community's future growth.
Colleen Levi - Director of Nursing.
Sharon Kim - Director of Operations. She has been associated with the organization since June 11, 2007.
Anne Walsh - Director of Residential Services.
Kristin Cramer - Director of Community Relations.
Pete Seerdsma - Director of Facilities.
Patricia Henry - Director of Finance. She began her role on May 6, 2024.
Harris Lalanne - Director of Dining Services.
Recent Leadership Changes
Patricia Henry joined the executive team as Director of Finance on May 6, 2024, indicating a recent change in the financial leadership. The organization is governed by a board of directors composed of members from its supporting churches.
6. Talent and Growth Indicators
Hiring Trends and Workforce
Artesia Christian Home receives high praise from reviewers for its superb staff, professionalism, and warm, quick approach in critical situations, creating a friendly and welcoming atmosphere. The cleanliness and comfort of the facilities are also frequently highlighted, contributing to positive employee and resident sentiment. The facility is capable of accommodating up to 143 beds, with 66 certified beds in its nursing home section. Staffing data indicates a payroll spending that sits in the top tier compared to other communities, suggesting a significant investment in its workforce. The organization has recorded 229 staff members, with 149 in another measure, contributing 31,212 hours of service.
7. Social Media Presence and Engagement
Digital Footprint
Artesia Christian Home maintains an active social media presence on platforms such as Facebook, Instagram, YouTube, and TikTok. These channels are primarily used to connect with the broader community and share updates and information about the organization's services and activities.
Community Engagement Strategies
Beyond social media, the organization utilizes a mailing list for its quarterly "Messenger" publication, distributed in February, May, August, and November. This publication serves as a key channel for marketing, community updates, and thought leadership initiatives.
8. Recognition and Awards
Industry Recognition
Artesia Christian Home has been publicly recognized, being voted among the "Best/Favorite Assisted Living facilities" by readers of the Long Beach Press-Telegram and the Gazette Newspaper for three consecutive years. Its Skilled Nursing facility is certified by the Federal Centers for Medicare & Medicaid and has historically achieved a 5-star aggregate rating in Medicare reporting, based on staff reviews, health and safety evaluations, and overall quality. The organization also received a 2018 San Gabriel Valley Environmental Award.
However, a recent analysis of CMS inspection data on January 25, 2026, indicated an "Overall rating: Below average" for the nursing home, a "Grade F" and a 0/100 Trust Score, a "Much below average" health inspection rating, and mention of having faced $98K in fines and being on the CMS Special Focus List. Despite these regulatory challenges, separate reviews consistently praise the facility's cleanliness, comfortable environment, and professional, compassionate staff, leading to recommendations as a top option for senior care in the area.
9. Competitive Analysis
Major Competitors
Artesia Christian Home operates within a competitive senior care market in Artesia and the wider Southern California region. Key competitors offering similar levels of care (Assisted Living, Skilled Nursing, Memory Care) include:
Windsor Palms Care Center of Artesia: A larger capacity nursing home in the immediate vicinity.
Villa Celerina, Jamber Residential Facilities, Cerritos Villa I, Cassidy's Home Care, Cerritos Assisted Living, Imperial Care, Family Choice Senior Care - Cerritos: Various senior communities in nearby Cerritos.
Woodruff Convalescent Center, Bel Tooren Villa Convalescent, Bellflower Convalescent Hospital, Loving Arms Residential Care I: Facilities in Bellflower.
*North Walk
