Comprehensive Market Research Report on Atlantic PC

Company Overview

Atlantic PC is a seasoned player in the Information Technology sector, boasting over 25 years of experience. The company is headquartered in Great Neck, NY, and serves a robust client base of over 200 businesses across the Tri-state area. Atlantic PC is dedicated to providing comprehensive IT solutions, including managed IT services, consulting services, security, cabling & physical infrastructure, cloud computing, and backup and disaster recovery.

Key Services

Managed IT Services: 24/7 monitoring and remediation to quickly detect and address root issues in IT systems.

Consulting Services: Tailored advice and solutions to meet specific business objectives.

Security: Advanced measures to protect data and IT infrastructure.

Cabling & Physical Infrastructure: Installation and management of physical IT networks.

Cloud Computing: Cloud solutions to enhance efficiency and scalability.

Backup and Disaster Recovery: Comprehensive backup solutions to ensure business continuity.

VoIP Services: Providing Voice over Internet Protocol services to enhance business communication.

Web Design: Developing and maintaining web solutions for businesses.

Server Installation and Maintenance: Ensuring clients' servers are properly equipped and maintained for optimal performance.

Website

Homepage: [Atlantic PC](https://atlanticny.com/)

Services: [More About Our Services](https://atlanticny.com/services/)

Support: [Support](https://atlanticny.com/support/)

About Us: [About](https://atlanticny.com/about/)

Client Feedback

Atlantic PC is highly regarded by its clients, reflecting a Customer Satisfaction (CSAT) score of 98.4 with 126 reviews collected over a 90-day period. Feedback highlights include prompt and professional service, thorough troubleshooting, and a deep understanding of client issues. Notable client remarks emphasize fast resolution times, detailed explanations, and consistent high-quality support.

Examples of Client Testimonials

"Atlantic PC always saves the day for us." - Chris C

"The support is very understanding and knows well what he does." - Renzo C

"Cruz persevered and got us up and running!" - Chris C

"Professional, knowledgeable, and responsive. Thanks!" - Karen C

"Enzo was very thorough and solved the problem quickly." - Robert E

Leadership

Steven Santodonato: Owner and Information Technology Professional.

Profile: [LinkedIn](https://www.linkedin.com/in/atlanticpc)

Specialties: Managed Services, Backup and Disaster Recovery, Consulting Services, Network Audits, HIPAA Security Audits.

Core Values

Atlantic PC operates on a foundation of strong core values to reinforce its commitment to excellence:

Integrity

Ingenuity

Unity

Efficiency

Accountability

Contact Information

Office: 55 Northern Blvd. Suite 305, Great Neck, NY 11021

Phone: (516) 417-8556

Industry Position and Competitors

Atlantic PC operates within the competitive market of Managed IT Services Providers (MSPs) in New York. Several notable competitors rank high in this sector, such as:

Top Managed Service Providers in New York:

1. Kraft & Kennedy, Inc.
2. Logicworks
3. Net at Work Inc.

Other top MSPs include:

Arium

LENET

Red Key Solutions

TEKConn

Exigent Technologies

Superior

Bit by Bit Computer Consultants

Virtua Computers

Featured Competitors Details:

Exigent Technologies: Recognized for their proactive, responsive service, particularly noted for high-performance IT systems maintenance and a strong client-oriented approach. The company serves small and medium-sized organizations across various industries, ensuring comprehensive IT solutions.

Website: [Exigent Technologies](https://www.exigent.net/)

TEKConn Services: Renowned for their IT support, cloud solutions, and disaster recovery. Known for strategic IT consulting and tailored solutions that drive business value.

Website: [TEKConn](https://www.tekconn.com/)

Bit by Bit Computer Consultants: A full-service IT company that provides a wide range of technology services since 1987. Bit by Bit specializes in managed services, custom app development, and cybersecurity.

Website: [Bit by Bit](https://www.bitxbit.com/)

Virtua Computers: Focuses exclusively on Apple-based businesses, offering specialized IT solutions for Apple products. Their services include setup, troubleshooting, and optimization to enhance business efficiency.

Website: [Virtua Computers](https://www.virtuacomputers.com/)

Key Insights

Service Excellence: Atlantic PC must leverage its long-standing experience and personalized 24/7 support to distinguish itself in a highly competitive market.

Market Positioning: Emphasizing the breadth of their service offerings (e.g., network security, VoIP, web design) can help Atlantic PC appeal to a broader range of potential clients.

Client Assurance: Demonstrating successful case studies or testimonials can reinforce their reliability and effectiveness to potential clients.

Potential Growth Strategies

Enhanced Cybersecurity Offerings: Given the growing importance of cybersecurity, enhancing and marketing their network security services can attract more clients concerned about data protection.