Aureon - Comprehensive Analysis Report

Summary

Aureon is a Midwest-based company headquartered in West Des Moines, Iowa, founded in 1988. It provides technology solutions aimed at enhancing business productivity. Aureon's mission is to leverage its expertise to deliver solutions and service across fiber connectivity, technology products, staffing consulting resources, and contact center services. Aureon envisions being the chosen provider of technology services and solutions that allow businesses to focus on their core activities, aspiring to be a trusted business partner for its clients.

1. Strategic Focus & Objectives

Core Objectives

Provide fiber connectivity.

Deliver managed IT services.

Offer staffing and consulting services.

Provide contact center solutions.

Enhance business productivity through technology solutions.

Specialization Areas

Fiber connectivity with low-latency and scalable solutions.

Managed IT services.

Staffing and consulting.

Contact center solutions.

Comprehensive technology solutions and services.

Target Markets

Businesses seeking to improve productivity through technology.

Clients needing fiber connectivity, managed IT, consulting, and contact center services.

Organizations looking for a trusted business partner for technology solutions.

2. Financial Overview

Funding History

Aureon has raised a total of $50.8M over 5 rounds.

The first funding round occurred on August 4, 2005.

Key investors include Atlas Venture, Sprout Group, and Pfizer Venture Investments.

3. Product Pipeline

Key Products/Services

Fiber Connectivity: Provides low-latency, scalable solutions with 99.99%+ uptime, supported by a 60,000+ mile fiber network.

Managed IT Services: Offers comprehensive IT management and support.

Staffing and Consulting: Provides expert consultants with knowledge of industry best practices and programming languages.

Contact Center Solutions: Delivers contact center services to meet various client needs.

4. Technology & Innovation

Technology Stack

Operates a 24/7/365 Network Operations Center (NOC) for monitoring network activity.

Utilizes a fiber network spanning over 60,000 miles.

Aureon Consulting uses consultants knowledgeable in Java .NET; Mainframe; CSS/HTML/JavaScript; Informatica; SQL; AngularJS; Python; Node.js; PHP.

5. Leadership & Management

Executive Team

George O’Neal: Chief Executive Officer.

Chris Burns: Chief Operating Officer with 23 years of experience in telecommunications.

Holly Veeder: Chief Transformation Officer, formerly President of Aureon Consulting.

Aric Birchmier: Chief Revenue Officer, formerly President of Aureon Contact Center.

Scott Behn: Chief Executive Officer.

Christy Smith: Chief Experience Officer.

D. David A. Cotton: Chief Information Officer.

Kellie Gottner: Chief People Officer.

Ron Keller: CEO / President.

Ned Flynn: SVP, Business Development.

Charlie Lasher: Director, Client Experience.

Jeff Schill: Senior Vice President - CFO.

Recent Leadership Changes

George O’Neal was appointed as CEO in January 2025.

Chris Burns was appointed as Chief Operating Officer in June 2025.

Holly Veeder was appointed as Chief Transformation Officer in June 2025.

Aric Birchmier was appointed as Chief Revenue Officer in June 2025.

6. Competitive Analysis

Major Competitors

West Technology Group.

Insight Latinoamerica.

Synoptek.

Samsung SDS Company.

International Business Machines (IBM).

Global Response.

Myriddian.

NWN.

Birch.

Concentrix.

WEX.

MultiView.

DemandGen.

SuccessKit.

Square 2 Marketing.

Inside Sales.

7. Market Analysis

Market Overview

Aureon operates primarily in the IT Consulting and Outsourcing industry.

Offers business-enhancing solutions through connectivity, managed IT, consulting, and contact center services.

8. Strategic Partnerships

Aureon partners with independent telephone companies (ITCs) to deliver network solutions.

In February 2024, Aureon announced its channel partner program and an international WAN-based deal with Butler-Bremer Communications.

In January 2024, Aureon acquired the managed services division of Northwest Communications.

9. Operational Insights

Aureon differentiates itself through its comprehensive approach to partnership, proactive communication, reliability, and award-winning support.

The company focuses on understanding client needs and delivering solutions that drive results.

Aureon has a 60,000+ mile fiber network with low-latency and resilient transport solutions.

Aureon has a dedicated Iowa-based customer support team.

10. Future Outlook

Strategic Roadmap

Aureon is exploring new markets and adopting emerging technologies.

The company is focused on elevating the business and personal lives of Iowans through innovative solutions and exceptional service, while also creating connections across the nation.