AxisCare Home Care Software: Market Research Report

Background

Company Overview

Founded in 2013, AxisCare Home Care Software specializes in providing comprehensive software solutions tailored for home care agencies. The company's mission is to empower agencies by combining innovative technology with compassionate service, ensuring that technology enhances rather than replaces the human experience in home care. AxisCare has evolved from a scheduling-focused platform into a full-service home care operating system, supporting agencies of all sizes in promoting efficiency, organization, and compassionate care.

Key Strategic Focus

Core Objectives and Specialization

AxisCare's strategic focus centers on delivering an all-in-one, customizable software solution that addresses the complex and evolving needs of non-medical home care agencies. The platform is designed to enhance caregiver retention, optimize operational workflows, and support agency growth through features such as:

Caregiver Management: Efficient scheduling, caregiver matching, satisfaction surveys, and a user-friendly mobile app.

Client Relations: Client and family portals, custom forms, marketing tools, and payment processing.

Point of Care: Medication reminders, visit insights, and electronic visit verification (EVV) compliance.

Administration: Billing, business intelligence, custom reporting, and two-way communication tools.

By offering these integrated features, AxisCare aims to provide agencies with full control over their operations, enabling them to scale their businesses while maintaining a focus on delivering high-quality care.

Financials and Funding

Revenue and Employee Growth

As of the latest available data, AxisCare Home Care Software has an estimated annual revenue of approximately $12.9 million, with a revenue per employee of $145,000. The company employs 89 individuals and experienced a 19% growth in employee count over the past year.

Technological Platform and Innovation

Proprietary Technologies and Methodologies

AxisCare's platform is distinguished by its flexibility and user-centric design, offering:

Customizable Reporting: Enables agencies to collect, visualize, and analyze data for informed decision-making.

Electronic Visit Verification (EVV): Ensures compliance with state regulations through GPS-enabled mobile applications.

Caregiver Satisfaction Surveys: Allows agencies to monitor and improve caregiver satisfaction and retention.

These features are designed to streamline operations, enhance caregiver and client experiences, and support agency growth.

Leadership Team

Executive Profiles

Todd Allen, CEO/Co-Owner: Oversees the company's strategic direction and growth initiatives.

John Atkinson, CTO/COO: Leads technological development and operational management.

Matt Bonow, Director of Customer Support: Manages customer service operations to ensure client satisfaction.

Mark Decker, VP of Product Management: Guides product development and innovation strategies.

Micah Key, Director of People and Culture: Focuses on organizational culture and employee engagement.

Josh Lawson, VP of Growth: Drives business development and expansion efforts.

JT Lloyd, CFO: Oversees financial planning and management.

Moyra Miller, SVP of Customer Success: Ensures client success and retention through strategic initiatives.

Kendra Pulliam, VP of Marketing: Leads marketing strategies and brand development.

Kevin Smith, VP of Engineering: Manages engineering teams and technological infrastructure.

Competitor Profile

Market Insights and Dynamics

The home care software market is characterized by a growing demand for solutions that enhance operational efficiency, caregiver management, and compliance with regulatory requirements. Key trends include the integration of electronic visit verification (EVV), mobile applications for caregivers, and customizable reporting tools.

Competitor Analysis

AxisCare operates in a competitive landscape with several notable competitors:

CareSmartz360: Offers comprehensive home care management solutions with a focus on caregiver coordination and client management.

WellSky Personal Care: Provides software solutions aimed at improving operational efficiency and client outcomes in home care settings.

AlayaCare: Delivers a cloud-based platform with features such as clinical documentation, scheduling, and billing for home care agencies.

These competitors offer similar functionalities, emphasizing the importance of user-friendly interfaces, robust reporting capabilities, and compliance features.

Strategic Collaborations and Partnerships

Recent Integrations

In February 2025, AxisCare announced an integration with Apploi, a premier hiring and onboarding software for healthcare organizations. This collaboration aims to improve workforce management processes for home care agencies, enhancing recruitment and onboarding efficiency.

Operational Insights

Competitive Advantages

AxisCare differentiates itself through:

User-Centric Design: Emphasis on ease of use and intuitive interfaces for both caregivers and administrators.

Comprehensive Feature Set: Offering a wide range of integrated tools that address various aspects of home care agency operations.

Commitment to Innovation: Continuous development of new features, such as caregiver satisfaction surveys, to address industry challenges like caregiver retention.