Company Market Research Report: Babeltext

Company Overview

Name

Babeltext

Mission of the Company

Babeltext is a multilingual omnichannel SaaS portal that allows organizations to engage with their audience in any language.

Founding Information

• Founded By: No information available

• Year of Establishment: No information available

Key People

• David Hayes - COO / Founder

• Graeme Campbell - CTO / Founder

• Muhammad Skaka - Director of Strategy

• Connah Cutbush - UI / UX

• Andrew Stevens - UI / UX

• Akash Chabhadia - Tech Lead / BA

• Devika Vyas - Programmer

• Sajan Grover - Programmer

• Adam Moorhead - Marketing

Advisors:

• Troy Mahoney - Strategy

• Faissal Houhou - Growth Advisor – Global

• Derrick De Souza - Legal and Finance

Headquarters

No information available

Number of Employees

No information available

Revenue

No information available

What the Company is Known For

Babeltext is known for providing a cost-effective messaging platform on major social channels, supporting 135 languages across 32 countries.

Products

Overview of Products Offered

Babeltext offers a comprehensive multilingual communication platform which includes real-time translations and integrations with major messaging channels.

High-Level Description and Key Features

• Real-Time Translations: Enables multilingual communication across various social media and messaging platforms.

• Supported Channels: SMS, Webchat, Discord, Telegram, WhatsApp, Facebook Messenger, Google Business Messenger, and Mobile Text.

• Platform Integration: Integrates with Microsoft’s 365 Suite for streamlined operations.

• Customisation: White-label customization to feature company branding and identity.

• Automatic Translation: Supports automatic translation in 135 languages.

• Broadcast Messaging: Equip businesses with broadcast and personalized messaging tools.

• User-Friendly Interface: Simple, intuitive interface for both operators and customers.

Recent Developments

Recent Product Developments

• New Pricing Package (Effective July 1, 2024):

• Plan details revised with updated prices and features for better engagement and market reach.

• Basic Plan: $265/month + Setup

• Features: Operator Platform – 1 Seat, 1000 Msg Credits, Automatic Translation, etc.

• Growth Plan (Recommended): $365/month + Setup

• Features: Operator Platform – 3 Seats, 3000 Msg Credits, Broadcast Messaging Platform API Suite, etc.

• Non-Profit Organisations and Charities: $200/month + Setup

• Features: Operator Platform (Seats on Request), 2000 Msg Credits, Broadcast Messaging Platform API Suite, etc.

New Features Added

No specific new features indicated.

New Partnerships

• AWS Partnership: Babeltext is an AWS Partner and AWS-validated platform. Utilizes AWS’s best practices for security, privacy, and data encryption.

Data Privacy and Security

• Data Sovereignty: Data stored in AWS DynamoDB and RDS service with encryption at rest.

• Data Security: Databases are accessed via Lambdas with specific AWS policies or by AWS Administrator accounts.

• Privacy Compliance: Following the "CIS AWS Foundations Benchmark v1.4.0" security framework.

Industry Focus

• Healthcare (Audiology: Hearing & Speech Impaired)

• Aged Care

• Government / Councils

• Hospitality

• Corporate

• Help & Crisis Services

• Education Providers

• Immigration / Tourism Bodies

Contact Information

No specific contact information available.