Bank CTBC Indonesia Market Research Report

Background

Overview

PT Bank CTBC Indonesia, formerly known as PT Bank Chinatrust Indonesia, is a subsidiary of CTBC Bank Co., Ltd., a leading financial institution based in Taiwan. Established in 1997, the bank primarily serves the Indo-Taiwanese trade and has grown to become a significant player in Indonesia's banking sector.

Mission and Vision

Bank CTBC Indonesia is committed to providing reliable and trusted banking services, aiming to foster long-term relationships with its customers through a comprehensive range of corporate and consumer services.

Primary Area of Focus

The bank focuses on corporate banking, trade finance, and serving Taiwanese businesses operating in Indonesia, leveraging its strong capital base and consistent performance since its establishment.

Industry Significance

With assets totaling IDR 25.98 trillion as of December 31, 2024, and operating 11 offices across Indonesia, Bank CTBC Indonesia is recognized as one of the leading banks in the country.

Key Strategic Focus

Core Objectives

• Strengthen corporate banking services.

• Enhance trade finance capabilities.

• Expand services to Taiwanese businesses in Indonesia.

Areas of Specialization

• Corporate banking.

• Trade finance.

• Serving Taiwanese enterprises operating in Indonesia.

Key Technologies Utilized

• Digital banking platforms.

• Artificial Intelligence (AI) for customer service.

Primary Markets Targeted

• Indo-Taiwanese trade.

• Corporate clients in Indonesia.

Financials and Funding

Funding History

• 99% ownership by CTBC Bank Co., Ltd.

• 1% ownership by PT Bank Danamon Indonesia Tbk.

Recent Funding Rounds

Specific details on recent funding rounds are not publicly disclosed.

Notable Investors

• CTBC Bank Co., Ltd.

• PT Bank Danamon Indonesia Tbk.

Utilization of Capital

Capital is utilized to strengthen corporate banking services, enhance trade finance capabilities, and expand services to Taiwanese businesses in Indonesia.

Pipeline Development

Key Pipeline Candidates

• Digital banking services.

• Trade finance products.

Stages of Development

• Digital banking services: Ongoing development.

• Trade finance products: Established and expanding.

Target Conditions

• Corporate banking needs.

• Trade finance requirements.

Anticipated Milestones

• Launch of new digital banking features.

• Expansion of trade finance offerings.

Technological Platform and Innovation

Proprietary Technologies

• Digital banking platforms.

• AI-driven customer service solutions.

Significant Scientific Methods

• Data analytics for customer insights.

• Machine learning algorithms for fraud detection.

Leadership Team

Board of Directors

• President Director: Iwan Satawidinata

• Indonesian citizen, born in 1968.

• Bachelor of Science in Business Administration from the University of Southern California.

• Appointed as President Director on May 24, 2019.

• Compliance Director: Candra Putra

• Indonesian citizen, born in 1979.

• Bachelor’s degree in Electrical Engineering from Gadjah Mada University.

• Postgraduate education in Management from Gadjah Mada University.

• Appointed as Compliance Director on July 10, 2020.

• Risk Director: Wen, Shih-Hua (Vincent Wen)

• Citizen of the Republic of China, born in 1968.

• Bachelor of Business Administration from National Sun Yat-Sen University, Taiwan.

• Over 25 years of experience in cross-border banking development and risk management.

• Appointed as Risk Director on November 8, 2023.

• Institutional Banking Director: Howard Lee Liofery

• Indonesian citizen, born in 1974.

• Bachelor’s Degree in Banking and Finance from the University of London.

• Over 25 years of experience in banking and finance sectors.

• Appointed as Institutional Banking Director on May 28, 2025.

Competitor Profile

Market Insights and Dynamics

• The Indonesian banking sector is competitive, with both domestic and international banks vying for market share.

• Digital transformation is a key trend, with banks investing in technology to enhance customer experience and operational efficiency.

Competitor Analysis

• Bank Central Asia (BCA)

• Largest private bank in Indonesia with assets totaling IDR 5,514.7 trillion as of 2022.

• Offers a wide range of consumer and corporate banking services.

• Bank Mandiri

• Largest bank in Indonesia by total assets, with assets amounting to IDR 2,174 trillion as of 2023.

• Provides comprehensive financial services, including retail and corporate banking.

• Bank Negara Indonesia (BNI)

• State-owned bank with assets totaling IDR 845.6 trillion as of 2019.

• Offers a range of financial services, including consumer and corporate banking.

Strategic Collaborations and Partnerships

• Collaborated with PT Asuransi Allianz Life Indonesia to launch unit link products, enhancing wealth management offerings.

• Partnered with PT BNI Asset Management to introduce new mutual fund products, diversifying investment options for customers.

Operational Insights

• Focus on digital transformation to improve customer experience and operational efficiency.

• Emphasis on serving Taiwanese businesses in Indonesia, leveraging cross-border trade opportunities.

Strategic Opportunities and Future Directions

• Expand digital banking services to attract tech-savvy customers.

• Enhance trade finance capabilities to support growing Indo-Taiwanese trade.

• Strengthen partnerships with local financial institutions to broaden service offerings.

Contact Information

• Official Website: CTBC Bank Indonesia

• Social Media:

• Facebook: @CTBCIndonesia

• LinkedIn: CTBC Bank Indonesia

• Instagram: @ctbcbankindonesia