Company Market Research Report

Company Overview

• Name: Barhead Solutions

• Mission of the Company: Bridging the gap between technology and business challenges by leveraging Microsoft's technology stack to deliver innovative solutions.

• Founded: No information is available.

• Founders: No information is available.

• Key People: No information is available.

• Headquarters:

• Sydney, Australia - Level 8, 341 George Street, Sydney, NSW 2000

• Melbourne, Australia - Level 3, 63 Exhibition Street, Melbourne, VIC 3000

• Brisbane, Australia - Level 7, 217 George Street, Brisbane QLD 4000

• Manila, Philippines - 10-12 Jupiter Street, Bel-Air, Makati City 1209

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For:

• Specialising in Microsoft Business Applications including Dynamics 365, Power Platform, and Copilot.

• Leading in delivering business solutions leveraging Microsoft’s technology stack.

• Recognised for transforming systems and processes across various industries through technology.

Products

1. Microsoft Dynamics 365

• Description: Intelligent CRM and ERP business applications that connect teams, data, and processes.

• Key Features:

• Sales: Understand customer needs, engage effectively, and close deals.

• Marketing: Enhance sales through connected customer experiences.

• Customer Service: Personalised and efficient service interactions.

• Field Service: Reduce operating costs and improve onsite experiences.

2. Power Platform

• Description: AI-powered low-code tools accelerating innovation and reducing development costs.

• Key Features:

• Power Apps: Custom task or role-based applications.

• Power Automate: Automation of workflows and tasks.

• Power BI: Data insights and visualisations.

• Power Virtual Agents: Creation of conversational bots.

3. Copilot

• Description: AI assistant embedded in CRM and ERP applications, enhancing productivity and providing actionable insights.

• Key Features:

• Automated Email & Meeting Summaries: Save time and increase efficiency.

• Data Insights: More natural data exploration and insights generation.

• Task Automation: Streamline and fasten routine tasks.

4. Barhead Fundraising Solution

• Description: A Microsoft Cloud-based solution tailored for not-for-profit organisations in Australia.

• Key Features:

• Fundraising Management: Efficiently track and manage donor interactions.

• Compliance: Secure and compliant data handling.

Recent Developments

Recognitions and Awards

• Leader in Power Platform and Dynamics 365:

• For three consecutive years, ISG named Barhead a leader in Microsoft Dynamics 365 and Power Platform services.

• Recognised as a contender in AI services for Microsoft Clouds.

• 2023-2024 Microsoft Business Applications Inner Circle Award:

• Achieved the prestigious award for excellence in service delivery.

• Australasian Lawyer Service Provider Award:

• Consensus platform recognised as a 5-Star Service Provider for two consecutive years.

New Partnerships

• Community Legal Centres Collaboration:

• Partnered with Marrickville Legal Centre, Environmental Defenders Office, and Women’s Legal Service Queensland to enhance access to justice in Australia.

Product Innovations

• Microsoft Dynamics 365 Copilot:

• Integration of AI capabilities to automate tasks, generate insights, and enhance operational efficiency.

• Advanced Data Governance with Generative AI:

• Emphasis on data governance to maximise potential ROI from generative AI technologies.

Recent Case Studies

• Bank of Queensland Implementation:

• First financial institution in ANZ to fully implement Microsoft Cloud Financial Services with Barhead’s assistance.

• RACT CRM Platform Enhancement:

• Implemented a new CRM platform for the Royal Automobile Club of Tasmania to improve member experiences.

• West Moreton Health HR Optimization:

• Deployed a Staff Conversion app to manage the transition of temporary workers to permanent roles effectively.

Conclusion

Barhead Solutions continually advances by integrating AI, cloud, and Microsoft technologies to offer tailored business solutions. Through innovative product offerings and strategic partnerships, Barhead maintains its position as a leader in the Microsoft Business Application ecosystem, significantly impacting industries ranging from financial services to not-for-profits.