Company Research Report: Baxter Planning

Company Overview

• Name: Baxter Planning

• Mission of the Company: Baxter Planning is committed to optimizing service supply chains through their predictive platform aimed at delivering superior service-level agreements (SLAs).

• Founded: 1993

• Founder(s): No information is available

• Key People in the Company:

• Chuck Moeling, Chief Executive Officer

• Mårten Gustafsson, Chief Revenue Officer

• Stacy Kannawin, Chief Customer Officer

• Andrea Hayton, Chief Marketing Officer

• Chad Hawkinson, Chief Innovation Officer

• Josh Riney, Chief Technology Officer

• Gina V. Ross, Vice President of People and Culture

• Headquarters: 7801 N Capital of TX Hwy, Suite 250 Austin, TX 78731, USA

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Baxter is renowned for its end-to-end predictive Service Supply Chain optimization platform, BaxterPredict™, which enhances service parts management through AI and machine learning.

Products

BaxterPredict™

• Description: A comprehensive platform for predictive Service Supply Chain optimization.

• Key Features:

• End-to-End Visibility/Control: Offers control-tower oversight for inventory planning, forecasting, operations, and customer service.

• AI-Driven Optimization: Real-time insights into operations for dynamic response to potential snags.

• Customer Escalation Management: Rules-based analytics to prioritize customer activities and improve satisfaction.

BaxterProphet

• Description: A software platform providing a Total Cost Optimization approach to service parts planning.

• Key Features:

• Inventory Management: Allows for forecasting demand and optimizing stock levels.

• Supply Chain Planning & Forecasting: Enables effective supply, replenishment, and repair orders across the supply chain.

BaxterLynX

• Description: A workflow management command center intended to drive supply chain visibility.

• Key Features:

• Predictive Alerts: Alerts for preemptive actions against potential supply chain disruptions.

• Seamless Integration: Synchronizes data flows across systems to maintain process compliance and efficiency.

BaxterSnapshot

• Description: A platform for escalation management, designed to improve customer service.

• Key Features:

• Trend Analytics Dashboard: Identifies patterns in escalations for proactive management.

• Cascade Management: Reduces research and response time by optimizing escalation processes.

Recent Developments

• New Products Launched:

• Prophet.ai: Part of the BaxterPredict platform, it uses AI to optimize service parts management by improving New Product Introduction (NPI) and Last-Time-Buy (LTB) decisions.

• Partnerships:

• Siemens Healthineers: Deploying BaxterPredict to transform its global Service Supply Chain.

• Roche Diagnostics Corporation: Using BaxterPredict for optimizing parts management in North America.

• IBM: Utilizing Baxter Planning's platform to transform its Service Parts Management.

• Investment:

• Marlin Equity Partners: Completed a majority growth investment in Baxter Planning as of May 21, 2024.

Additional Information

• Company's Industry Association Affiliations:

• APICS, CSCMP, the Texas A&M Supply Chain Consortium, and the University of Texas at Austin SCMC.

• Awards and Recognition:

• Baxter Planning is recognized as a leader in the IDC MarketScape Report for Service Parts Management.

• Won SupplyChainBrain’s 100 Great Supply Chain Partners Award more than 20 times.

• Received the IDC MarketScape Report recognition as a premier Service Parts Management vendor.

For contacting Baxter Planning:

• Phone: +1 (512) 323 5959

• Email: info@baxterplanning.com

For more information about Baxter Planning’s offerings and partnerships, please visit their website or contact their support.