BigScoots Company Profile

Background

BigScoots is a privately held company specializing in fully managed web and application hosting services for businesses and websites of all sizes across various industries. Founded in 2010, the company has established itself as a significant player in the IT services sector, offering a range of hosting solutions tailored to meet the unique needs of its diverse clientele.

Key Strategic Focus

BigScoots' strategic focus centers on delivering personalized, performance-driven, and scalable hosting solutions. The company emphasizes:

Managed WordPress Hosting: Providing optimized environments for WordPress sites, ensuring high performance and security.

Cloud VPS and Dedicated Servers: Offering scalable solutions for businesses requiring more resources and control.

Shared Hosting: Catering to smaller websites and blogs with reliable and cost-effective hosting plans.

The company targets a broad market, including small businesses, bloggers, e-commerce platforms, and large enterprises, aiming to provide hosting solutions that align with their specific requirements.

Financials and Funding

In 2023, BigScoots secured an investment from Stone-Goff Partners, a growth-oriented private equity firm. This partnership aims to support the company's accelerated growth, including the development of service offerings, establishment of formal channel partnerships, team expansion, improvement of efficiencies and automation, and pursuit of complementary mergers and acquisitions.

Technological Platform and Innovation

BigScoots differentiates itself through several proprietary technologies and methodologies:

Owned Infrastructure: The company owns and operates its hardware infrastructure, ensuring complete control over performance and security.

Cloudflare Enterprise Partnership: Integration with Cloudflare's services enhances security and performance, including DDoS protection and content delivery network (CDN) capabilities.

Proactive Monitoring: Continuous monitoring of client websites to identify and resolve issues promptly, ensuring optimal uptime and performance.

Leadership Team

Scott Stapley: Co-Founder and CEO. Under his leadership, BigScoots has grown to serve over 17,000 clients globally, emphasizing personalized customer service and technical excellence.

Justin: Co-Founder and Lead Systems Engineer. He oversees the technical operations, ensuring the infrastructure meets the highest standards of performance and reliability.

Competitor Profile

Market Insights and Dynamics

The managed hosting industry is experiencing significant growth, driven by the increasing demand for reliable and secure web hosting solutions. Businesses are seeking hosting providers that offer personalized support, high performance, and scalability to accommodate their evolving needs.

Competitor Analysis

Key competitors in the managed hosting space include:

Flywheel: Specializes in managed WordPress hosting with a focus on design agencies and freelancers. However, Flywheel does not offer hosted email services and has higher costs per visit compared to BigScoots.

Kinsta: Offers premium managed WordPress hosting with a strong emphasis on performance and security. Kinsta's pricing is generally higher, and some users have reported better customer service experiences with BigScoots.

Strategic Collaborations and Partnerships

BigScoots has established significant partnerships to enhance its service offerings:

Cloudflare Enterprise Partnership: This collaboration provides advanced security features, including DDoS protection and a global CDN, improving website performance and security.

Stone-Goff Partners Investment: The investment from Stone-Goff Partners supports BigScoots' growth initiatives, including service development and team expansion.

Operational Insights

BigScoots' operational strategy focuses on:

Personalized Customer Support: Offering 24/7/365 support with rapid response times, ensuring client issues are addressed promptly.

Scalable Solutions: Providing a range of hosting plans that can be tailored to the specific needs of clients, from small blogs to large enterprises.