Blaze Air Heating and AC: Company and Competitor Analysis
Company Overview
Blaze Air Heating and AC, headquartered in Winston-Salem, North Carolina, is an established entity in the HVAC, electrical, and plumbing services industry. Founded in 1979, the company operates primarily within the Triad, Triangle, and Cape Fear markets. Offering a wide array of services, Blaze Air specializes in heating, cooling, air quality control, and comprehensive maintenance solutions, underscoring its leadership in providing comfortable indoor environments.
Services Offered
Blaze Air's extensive service portfolio includes:
- HVAC Services: Encompassing maintenance, installation, and repair of HVAC systems, ductless mini splits, and evaporator coils.
- Plumbing Services: Includes plumbing repair, installation, maintenance, along with water heater and sewer repair services.
- Electrical Services: Covering repairs, inspections, maintenance, and generator services.
- Air Quality Solutions: Installation and replacement of air filters, humidifiers, dehumidifiers, and UV air sanitizers are part of their offerings.
Leadership
At the helm of Blaze Air is CEO Kathy Armstrong, who has led the company since December 2014, bringing extensive industry expertise. Johnny Armstrong, a long-standing owner of over 30 years, plays an integral role in guiding the company.
Customer Commitment
Blaze Air is dedicated to high customer satisfaction, evident through its 24/7 emergency services without overtime charges and a robust 100% satisfaction guarantee. The company's accolades include the Angie’s List Super Service Award, further demonstrating its commitment to reliability and excellence in service delivery.
Locations and Contact Information
Blaze Air operates multiple strategic locations, ensuring a broad service outreach:
- Winston-Salem, NC
- Greensboro, NC
- Zebulon, NC
- Wilmington, NC
Contact Numbers:
- Triad: (336) 218-9559
- Triangle: (919) 355-4099
- Cape Fear: (910) 941-0390
Notable Achievements and Expansion
Demonstrating strategic growth, Blaze Air's acquisition of Wilmington Air highlights its commitment to expanding service capabilities and regional presence, particularly in Wilmington, NC.
Financial Insights
While detailed revenue information is not disclosed, Blaze Air reported raising under $5 million in a funding round as of April 15, 2020. This investment underscores their operational support and growth commitments.
Competitive Landscape
Blaze Air competes with several established players in the HVAC industry:
- McAllister The Service Company: A century-old provider based in Southern New Jersey, renowned for its heating and cooling expertise.
- Parker's Heating and Cooling, LLC: Operating since 1949, servicing Southwest Georgia with a focus on customer satisfaction and professional HVAC services.
- Comfort 1 Heating & Air Conditioning: An emerging competitor in Illinois, known for its emergency HVAC services and dedication to customer comfort.
Company Performance and Customer Perception
Blaze Air enjoys a positive reputation for its multi-service offerings in HVAC, plumbing, and electrical sectors. Despite a Yelp rating of 2.0 from 42 reviews, it remains locally recommended for its professionalism and transparency.
Market Positioning and Strategic Opportunities
Blaze Air's unique positioning as a comprehensive service provider caters to diverse customer needs. Enhancing customer satisfaction through feedback and developing strategic alliances with leading HVAC manufacturers could leverage its market position by integrating advanced technologies and solutions.
Industry Partnerships and Operational Focus
Blaze Air focuses on providing high-quality installations and repairs, using top-tier industry products and promoting energy-efficient systems, aligned with sustainable practices.
Key Contact
Carmen Sharpe, a dedicated Customer Service Representative based in Reidsville, North Carolina, serves as a pivotal contact for service inquiries, enhancing customer interaction and support.
Blaze Air's decades-long presence and comprehensive service strategy position it effectively within the industry, with opportunities for further growth through enhanced customer engagement and strategic partnerships.
