Company Research Report: Blink Business Technologies

Company Overview

• Name: Blink Business Technologies

• Mission: To empower frontline workers every day by providing an employee super-app that connects the workforce—from the frontline to the front office.

• Founded: No information is available

• Founders: No information is available

• Key People:

• Ben Ponne, CEO, NEO

• Nigel Cook, Director of HR and SHEQ, Medequip

• Ron Harper, CEO & President, Shoji Power Canada

• Headquarters:

• London, England

• Boston, USA

• Sydney, Australia

• Number of Employees: No information is available

• Revenue of the Company: No information is available

• Known For: Blink is known for its employee super-app that enhances internal communications, employee engagement, digital access, and provides analytics for frontline workforce.

Products

Blink Super-App

The Blink employee super-app connects the entire workforce, from the frontline to the front office, and enhances employee engagement and productivity.

Key Features:

1. Single Sign-On (SSO):

• One-click access to all applications within Blink.

• Secure SSO suitable for IT, security, and user needs.

2. Content Hub:

• Centralized repository for policies, procedures, and guides.

3. News Feed:

• Intuitive, engaging news feed to connect the organization.

• Social media-style platform for equitable access and intel.

4. Secure Chat:

• Seamless conversation platform for individual and group chats.

• Integration with voice and video calling.

5. Digital Forms:

• Creation and distribution of forms, data collection, and automation of processes.

6. Blink Assist:

• Generative AI tool to create or improve posts.

7. Recognition:

• Instant, personalized recognition through Blink Kudos.

8. Surveys:

• Allows creation of single or multi-question surveys directly sent to employees.

9. Integrations:

• Integrates existing tools to the frontline, enhancing software adoption.

10. Analytics:

• Provides insights and data on teams to improve employee experience.

11. Employee Journeys:

• Delivers personalized content paths to enhance onboarding and training experiences.

Recent Developments

New Partnerships and Features

• Integration Partnerships:

• Partnered with LineZero to facilitate Meta Workplace transition.

• Improved internal communication channels, making integration seamless.

• New Features:

• Enhanced Blink Assist with AI-powered writing assistance and ML-based translation capabilities.

• Improved analytics to provide actionable insights into employee turnover and sentiment tracking.

Intranet Customization

• Developed specialized intranet solutions to meet the unique needs of the frontline workforce.

• Personalized dashboards and targeted content delivery.

Customer Success Stories

• Stagecoach:

• Reduced employee turnover by 26%.

• Achieved 20x increase in near-miss reporting through the Blink platform.

• Elara Caring:

• Solved staff turnover by increasing engagement; 95% reported feeling more connected.

• Streamlined communication leading to a 96% recommendation rate for Blink.

• JFE Shoji Power Canada:

• Improved communication effectively, increasing employee engagement scores significantly.

• Overcame recruitment challenges and significantly boosted employee retention.

Conclusion

Blink Business Technologies provides an innovative solution for workforce management, particularly for frontline workers. Their employee super-app connects employees, improves engagement, and provides essential tools for efficient operations. With strong emphasis on internal communications, digital access, and recognition, Blink stands out as a pivotal player in workforce engagement technology.