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bluemercury

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Company Domain www.bluemercury.com link_icon
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Overview



Bluemercury is a distinguished retailer in the beauty sector, noted for its comprehensive range of skincare, makeup, hair care, and fragrance products, available both online and in physical retail spaces. The company is committed to delivering top-tier beauty experiences through unique product lines and a robust customer service approach that emphasizes inclusivity and personalized interactions.

Executive Leadership



Maly Bernstein - Chief Executive Officer
Appointed as the CEO in September 2021, Maly Bernstein is the first external individual to lead Bluemercury. Her strategic leadership is pivotal in steering the company's growth within the luxury retail space, drawing on her experience from CVS Health where she served as Vice President. Bernstein champions a strategy that integrates purpose, people, product, and performance across all operations.

Emma Dee - VP, Merchandising & Marketing
Emma Dee is instrumental in shaping Bluemercury's merchandising and marketing frameworks. Her extensive experience in the beauty industry is vital for vendor marketing and brand development, enhancing the company's market position and customer engagement.

Julie Kelly - VP, Proprietary Brands
Julie Kelly manages Bluemercury's proprietary brands, namely M-61 skincare, Lune+Aster cosmetics, and the newly launched Cerulean 6° line. Her role focuses on driving innovation and strategic growth within the company's internal brands, fortifying Bluemercury's reputation in the luxury beauty market.

Company Culture and Values



Bluemercury is founded on the principles of diversity and individuality. A customer-first approach is embedded in its mission, aiming to deliver empowering and engaging beauty experiences. The company's unwavering commitment to diversity, equity, and inclusion ensures its offerings are accessible and appealing to a broad audience.

Strategic Initiatives



Bluemercury is focused on strengthening its market presence through various strategic initiatives that include expanding product assortments and enhancing customer experiences. These efforts aim at securing sustained growth in the competitive landscape of luxury beauty retail.

Competitor Profiling



Bluemercury navigates a competitive market characterized by several key players:

Dermstore


  • Global Rank: 60,143

  • Country Rank (U.S.): 13,589

  • Authority Score: 51

  • Visits: 1.06M

  • Bounce Rate: 60.0%


Dermstore is known for its broad offering of professional and natural skincare products. As a THG subsidiary, it benefits from strong backing, contributing to its robust online presence.

Space NK


  • Global Rank: 34,528

  • Country Rank (U.K.): 1,971

  • Authority Score: 56

  • Visits: 2.02M

  • Bounce Rate: 45.76%


Space NK offers a curated selection of premium beauty products focused on discovery and caters to affluent consumers in primarily UK and US markets.

Kiehl's


  • Global Rank: 65,386

  • Country Rank (U.S.): 18,431

  • Authority Score: 59

  • Visits: 962.59K

  • Bounce Rate: 54.61%


Kiehl's combines its rich heritage as an apothecary with modern beauty solutions, promoted via word-of-mouth and sample-based marketing, under the ownership of L'Oréal.

Sephora


  • Founded: 1970

  • Parent Company: LVMH

  • Revenue: Over US $10 billion (2019)


Sephora is a juggernaut in beauty retail, operating in 34 countries, with a vast selection of brands. Its adaptive retail approach merges physical and online channels to offer diverse product lines incorporating the innovative "assisted self-service" model.

Cos Bar


  • Founded: 1976

  • Locations: 20 stores in 13 states

  • Revenue: $36.5 million

  • Employees: 107


Cos Bar is a luxury multi-brand retailer providing a highly personalized beauty shopping experience, having expanded from its origins in Aspen to multiple US locations.

Market Insights



The competitive landscape for Bluemercury is shaped by diverse strategies of key market contenders, from Dermstore's focus on dermatologist-recommended products to Sephora's expansive international presence. The common trend among these competitors is the increasing demand for personalized beauty solutions, highlighting the critical role of merging online and offline retail strategies. Bluemercury's unique advantage lies in its ability to combine in-store spa services with a distinguished product range, establishing a strong position in the luxury beauty market.

Contact and Interaction



To discover more about Bluemercury's offerings, visit their official website or get in touch with customer support for specific inquiries.
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