Branchspace Market Research Report

Company Overview

• Name: Branchspace

• Mission: To revolutionize the way travel is planned, booked, and experienced by breaking barriers of legacy systems in technology and thinking, and creating innovative solutions for the aviation and travel industries.

• Founded: 2013

• Founders: No information is available

• Key People:

• Ursula Silling, CEO

• Michael Huynh, Managing Director

• David Turton, CTO

• Chris Barnfield, Finance Director

• Radu Iliescu, Head of Consulting

• Andrew Webster, Director, Offer and Order Management Consulting

• Mark Otero, Experience Design Director

• Radoslaw Dutkowski, Customer Success Director

• Kirti Verma, Senior Delivery Manager

• Alicia Bulbeck, Operations Manager

• Simon Genta, Consulting Practice Manager

• Piotr Dziedzic, Software Development Manager

• Kamila Stasik, General Manager, Technology Centre

• Renata Buranello, Marketing Manager

• Headquarters: No information is available

• Number of Employees: Over 80 employees

• Revenue: No information is available

• Specialization: Known for providing disruptive online retailing solutions to aviation and travel suppliers, including airlines, and making future-proof commercial and technological concepts a reality.

Products

Triplake

• Description: A comprehensive digital commerce and experience platform that combines digital retail prowess with data-driven insights geared towards the airline, aviation, and travel industries.

• Key Features:

• Personalised dynamic offers

• Transparent shopping experience

• Triplake Control Hub for data-driven e-commerce management

• Triplake Ancillaries Marketplace for diverse product offerings

• Triplake Digital Web for a unified and personalizing consumer experience

Triplake Shop & Fly

• Description: Facilitates intuitive and transparent booking processes, enhancing customer care through seamless pre-and post-flight experiences.

• Key Features:

• Dynamic booking flows

• Personalised dynamic retailing

• Ancillary rebooking capabilities

Triplake Customer Retention

• Description: Integrates loyalty experiences directly into web and mobile apps for a unified customer journey.

• Key Features:

• Loyalty program integration

• Redemption bookings

• Preference-based propositions

Recent Developments

• New Products Launched: No information is available

• New Features: Continuous improvement and integration of AI and machine learning into Triplake to automate testing processes and large data analysis to optimize user experience.

• Partnerships: Triplake was implemented as a partner for Oman Air to adopt state-of-the-art dynamic retailing and digital experiences. Gresham House Ventures invested in the company in 2023.

Industry Standing and Recognition

• Innovation and Flexibility: Branchspace has a reputation for innovation and flexibility, with industry recognition such as a top-third placement in the Financial Times FT1000 report in 2021.

• Collaborations and Customer Success: Collaborations with major airlines like Air Malta and implementing their digital retail systems validate their significant impact in the airline retail market.

Conclusion

Branchspace serves as a transformative force in the airline and travel retail sectors by leveraging their expertise in digital retail solutions. Through products like Triplake, they are at the forefront of enhancing customer experience by deploying personalized and dynamic retailing strategies to meet evolving market needs.