Company Research Report: BugHerd

1. Company Overview

Name: BugHerd

Mission: No information is available

Founded: No information is available

Founder(s): No information is available

Key People:

Steve (CEO)

Emily VonSydow (Web Development Director)

Headquarters: No information is available

Number of Employees: No information is available

Revenue: No information is available

Core Competency: Best tool to collect, organize, and act on website feedback. Bug tracking software that's like sticky-notes on a webpage.

2. Products

A. BugHerd: Best Bug Tracking Tool & Visual Feedback Software

BugHerd is designed to save hours in QA and UAT for developers and to simplify website feedback for designers and project managers with a user-friendly interface similar to sticky notes on a webpage.

Key Features:

Easy Website Annotations: Pin feedback directly onto the page elements while capturing relevant metadata.

Actionable Bug Reports: Automatically captures screenshots, technical data, and the actual element the feedback is pinned to.

Integrated Kanban Board: Automatically routes feedback to a user-friendly kanban-style board for easy tracking.

Design Review & Online Proofing: Supports feedback collection on designs, PDFs, images, prototypes, etc.

Video Feedback: Allows detailed issue documentation including video and audio commentary.

Public Feedback: Enables ongoing feedback collection from website visitors and users.

Integrations:

Slack

Jira

Trello

Asana

ClickUp

Monday.com

GitHub

18 more integrations including FullStory, LogRocket, and WordPress.

3. Recent Developments

New Features Added:

Video Feedback: Advanced video and screen capture features for detailed issue documentation.

Enhanced Guest Collaboration: Features tailored for improved guest collaboration.

Feedback on Figma Designs, PDFs, and Images: Expanded support for additional document types.

New Partnerships:

No information is available

Awards:

High Performer Winter 2023 by G2

High User Adoption Winter 2023 by G2

Bug Tracking High Performer 2022 by G2

Product Management High Performer 2022 by G2

Best Ease of Use 2021 by Capterra

Front Runners 2021: Bug Tracking by Gartner: Software Advice

Category Leaders 2021: Bug Tracking by Gartner: GetApp

Bug Tracker Software Emerging Favourites 2021 by Capterra Shortlist

Best Bug Tracker Software 2021 by Digital.com

4. Security and Compliance

Security Measures:

Application Security: Uses best practices to minimize risks with 24/7/365 monitoring.

Network Security: Hosted and managed on AWS, adhering to stringent industry standards.

Data Center Security: AWS infrastructure with robust physical security controls.

Encryption: All web communications are encrypted over 256-bit SSL, with AES-256 encryption for data at rest.

User Authentication: Controlled via login and password.

GDPR Compliance: Adheres to Australian Privacy Principles and GDPR.

Payment Compliance:

Ongoing PCI compliance for secure credit card information handling.

Real-time Status Transparency:

System availability and performance status can be monitored in real-time at bugherdstatus.com.

Support for Integrations:

BugHerd supports a comprehensive range of integrations for enhanced workflow efficiency.

This report provides an in-depth look at BugHerd based on available data and avoids any extraneous commentary to maintain a professional and information-dense profile.