BuildOps Company Profile

Background

Overview

BuildOps, founded in 2018, is a privately held, veteran-owned company headquartered in Santa Monica, California. The company specializes in providing an all-in-one cloud-based software platform tailored specifically for modern commercial specialty contractors. By integrating service, project management, and other essential functions into a single SaaS platform, BuildOps aims to streamline operations and enhance efficiency for its clients.

Mission and Vision

BuildOps is committed to delivering a comprehensive solution equipped with cutting-edge technology to professionals responsible for maintaining critical infrastructure such as hospitals, power plants, and commercial real estate. The company's mission is to drive industry progress through technology, education, and initiatives that address the skilled labor shortage, thereby building a brighter future for the entire industry.

Key Strategic Focus

Core Objectives

BuildOps focuses on empowering commercial contractors by providing insights and tools necessary for business excellence. The platform is designed to help clients double down on effective strategies and eliminate inefficiencies, enabling scalable business growth.

Areas of Specialization

The company specializes in serving commercial contractors across various trades, including HVAC, electrical, plumbing, refrigeration, and fire safety. By offering a unified platform, BuildOps addresses the unique needs of these industries, facilitating improved operational efficiency and profitability.

Key Technologies Utilized

BuildOps leverages a cloud-based SaaS platform that integrates multiple operational functions such as scheduling, dispatching, project management, invoicing, and more. This integration allows for seamless workflows and real-time data access, enhancing decision-making and operational control.

Primary Markets Targeted

The primary market for BuildOps includes commercial contractors in the United States, particularly those involved in maintaining and servicing critical infrastructure. The platform's scalability allows it to cater to businesses of various sizes within this sector.

Financials and Funding

Funding History

BuildOps has successfully raised a total of $98.8 million over multiple funding rounds. Notable funding events include:

• Series A Round (May 2022): Raised $43 million, led by Next47, with participation from Founders Fund, StepStone Group, Fika Ventures, Global Founders Capital, MetaProp VC, 1984 Ventures, L2 Ventures, and others.

• Seed Round (November 2019): Raised $5.8 million, led by Fika Ventures.

Notable Investors

The company's investor portfolio includes prominent firms such as Next47, Founders Fund, StepStone Group, Fika Ventures, Global Founders Capital, MetaProp VC, 1984 Ventures, and L2 Ventures.

Utilization of Capital

The capital raised has been strategically allocated to product development, enhancing platform capabilities, expanding market reach, and strengthening customer support services. These investments aim to solidify BuildOps' position as a leader in the commercial contractor software market.

Technological Platform and Innovation

Proprietary Technologies

BuildOps offers a proprietary cloud-based SaaS platform that integrates various operational functions, including scheduling, dispatching, project management, invoicing, and more. This comprehensive integration facilitates seamless workflows and real-time data access, enhancing decision-making and operational control.

Significant Scientific Methods

The platform employs advanced data analytics and machine learning algorithms to provide actionable insights, optimize scheduling, and predict maintenance needs. These capabilities enable clients to proactively manage operations and improve service delivery.

Leadership Team

Key Executives

• Alok Chanani: Co-Founder and Chief Executive Officer. Alok brings extensive experience in the construction industry, having previously served as a construction company CEO for a decade. His firsthand knowledge of industry inefficiencies inspired the creation of BuildOps.

• Steve Chew: Co-Founder and Chief Operating Officer. Steve's background includes significant roles in operations and product management, contributing to the strategic direction and operational efficiency of BuildOps.

• Neeraj Mittal: Co-Founder. Neeraj's expertise lies in technology development and innovation, playing a crucial role in shaping the platform's technical architecture.

• John Laino: Chief Operating Officer. Appointed in November 2024, John brings a wealth of experience in operational leadership, aiming to enhance BuildOps' operational strategies and execution.

• Duncan Grazier: Chief Technology Officer. Joined in September 2024, Duncan is responsible for overseeing the technological development and innovation of the BuildOps platform.

• Michael Chou: Chief Product Officer. Appointed in April 2024, Michael focuses on product strategy and development, ensuring the platform meets the evolving needs of commercial contractors.

Leadership Changes

Recent significant appointments within the company's leadership include:

• John Laino: Promoted to Chief Operating Officer in November 2024.