Overview
Business & Clinical Management Services (BCMS), established in 1985 and headquartered in Spring, Texas, is recognized as a national leader in providing comprehensive compliance consulting and support services to outpatient therapy providers. Acclaimed for expertise in areas such as coding, billing, documentation, and compliance with HIPAA, OSHA, and various federal healthcare regulations, BCMS is widely regarded as the national "gold standard" in physical therapy and rehabilitation compliance solutions.
Services Offered
BCMS specializes in a wide range of compliance-related solutions tailored to outpatient therapy providers, including:
- Compliance Consultation and Practice Audits: Offering guidance on federal healthcare regulations, with a particular focus on HIPAA, OSHA, Medicare, and others.
- Enrollment and Credentialing Services: Evolving from solely Medicare enrollment to managing nationwide credentialing.
- Products and User-Friendly Training Tools: Providing interactive training modules that support ongoing compliance efforts.
- Personalized Client Support: Ensuring a customized service experience tailored to the needs of individual practices.
Leadership Team
Mary Daulong, PT, CHC, CHP
- Role: Chief Executive Officer
- Background: With over two decades of experience, Mary Daulong is the owner and CEO of BCMS. Her extensive background in healthcare operations, regulatory compliance, and healthcare policy is complemented by a degree from the University of Texas Medical Branch and over 1300 hours of postgraduate education focused on healthcare regulation.
Alicia (Nevins) Mahoney
- Role: President
- Career Highlights: Transitioning from corporate sales in professional sports to healthcare marketing, Alicia Mahoney joined BCMS in 2011 and has significantly contributed to a 280% increase in gross profits. Her prior roles with the Houston Astros and Texas Rangers underline her extensive experience in corporate sales development.
Dr. Jody Swearingen
- Role: Vice President of Client Compliance
- Expertise: As a seasoned physical therapist with board certification in orthopedics and sports therapy, Dr. Swearingen oversees compliance operations, including the creation of robust policies and training procedures.
Leah Garner
- Role: Vice President of Enrollment & Administrative Services
- Contributions: Since 1993, Leah Garner has been instrumental in expanding BCMS’s enrollment services nationwide, focusing on efficient client consultation and the development of comprehensive compliance program manuals.
Teresa Daulong
- Role: Human Resources and Special Compliance Services
- Focus: Responsible for performance management, process improvement, and strategic human resource initiatives, Teresa Daulong enhances BCMS’s operational effectiveness through strategic planning and hiring processes.
Client Testimonials
BCMS is praised for its user-friendly compliance programs, notably for their supportive role during regulatory changes due to the COVID-19 pandemic. Clients express high satisfaction with the quality of services delivered and the professional guidance provided by key personnel, particularly noting Mary Daulong’s comprehensive guidance.
Strategic Positioning
BCMS continues to adapt to the dynamic healthcare landscape by enhancing compliance offerings and expanding strategic partnerships. The company leverages its extensive experience and industry affiliations to maintain a leading position in healthcare compliance consultation, reinforcing its status as a vital resource for outpatient therapy providers navigating complex regulatory environments.
Competitor Profiling for Business & Clinical Management Services
Main Competitors
BCMS operates in a competitive environment with several key players offering similar healthcare management services:
- VIP Medical Services: A direct competitor providing healthcare management and billing services.
- Health Care Management Services: A moderate-sized operation with an estimated annual revenue of $9.9 million and 46 employees, boasting competitive performance metrics.
- New Beginnings Counseling Center: Generating $17 million in revenue with 70 employees, this competitor focuses on mental health and community services, differing slightly from BCMS’s core offerings.
- ABLE Kids: With a revenue of $36.5 million, ABLE Kids provides autism therapy, indicating a different segment focus compared to BCMS.
- Guardian In-Home Care: Specializes in home health services, showing diverse service offerings but smaller in scale than BCMS.
Market Insights
The competitive landscape involves diverse companies with unique value propositions, such as specialized therapy or community-oriented services. Competitors like Clinical Management Services, Inc. showcase a broad landscape with specializations such as clinical trials and medical data management, catering to various needs across the sector.
Sector Characteristics
The sector in which BCMS operates is marked by:
- Diverse Service Offerings: Ranging from medical billing and practice management to home care and specialized therapy.
- Varied Revenue Models: Catering to different client bases and service provisions.
In summary, BCMS faces a dynamic competitive environment, with overlapping and distinct market segments. The detailed insights offer an understanding of the competitive framework, highlighting strategic areas for differentiation and growth opportunities within the industry.
