B

bvoip

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Company Domain www.bvoip.com link_icon
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Company Research Report: bvoip



Company Overview



  • Name: bvoip

  • Mission: bvoip aims to support IT and Managed Service Providers (MSPs) by enhancing voice and unified communications solutions globally. The company focuses on automating interactions with existing systems and tools and helping MSPs standardize their Unified Communications offerings.

  • Founded: The company was founded in 2014.

  • Founder: George Bardissi

  • Key People:

  • George Bardissi, President & CEO

  • Alec Stanners, Vice President of Business Development

  • Michelle Richards, Director of Operations

  • Headquarters: No information is available.

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Known For: bvoip is known for providing integrated communications solutions for MSPs, with a focus on automating and enhancing Unified Communications offerings.


Products



  • Products Offered:

  • Unified Communications Solutions

  • Cloud PBX

  • Hosted VoIP


  • High-Level Description & Key Features:

  • Unified Communications Solutions: bvoip offers communication platforms designed for IT service providers and MSPs, focusing on integrating voice and other communication channels efficiently.

  • Cloud PBX: A scalable and flexible phone system hosted in the cloud, designed to facilitate seamless communication for businesses.

  • Hosted VoIP: Provides Internet-based telephone services that are managed externally, offering benefits like cost efficiency, flexibility, and improved resource management.


  • Device Support:

  • Recently added support for various models from Yealink, Snom, Poly/Polycom, and Fanvil, including device provisioning templates and zero-touch provisioning when possible, enhancing operability and functionality.


Recent Developments



  • Awards & Recognition:

  • Honored with the Global Collaboration Award at Pax8 Beyond 2024.

  • George Bardissi and Alec Stanners recognized in the CRN® Channel Chiefs List for 2024.

  • Michelle Richards listed in 2023 Channel Women on the Rise by CRN®.


  • Partnerships:

  • Partnered with Pax8 to offer UCaaS & VoIP Solutions exclusively for IT Service Providers and MSPs.


  • Product Enhancements:

  • Expansion of supported device lists with models from Yealink, Snom, Poly, and Fanvil to improve operational capabilities and provisioning standards.

  • Security update and review ensuring platforms are unaffected by vulnerabilities like regreSSHion - CVE-2024-6387.


  • Operational Developments:

  • Expanded data center footprint to include locations in Amsterdam, Netherlands, and Frankfurt, Germany, to better serve European and other international customers.


Customer Feedback



  • CSAT Score: 90.5

  • General Feedback: The company receives high praise for its customer support and rapid resolution of issues, with clients noting the willingness of the support team to ensure problems are addressed quickly and efficiently.


(Note: For fields where no information is available, the data insights did not provide relevant details.)
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