Calero Company Profile

Background

Calero is a leading provider of Technology Expense Management (TEM) solutions, specializing in managing and optimizing telecom, mobile, and SaaS expenses for businesses worldwide. With over 30 years of experience, Calero has established itself as an innovator in the technology business management space, managing over $25 billion in spend for thousands of organizations across 102 countries. The company's mission is to provide unparalleled visibility, control, and optimization of technology estates, enabling organizations to enhance productivity and efficiency.

Key Strategic Focus

Calero's strategic focus centers on delivering a unified platform that offers comprehensive technology optimization. The company's core objectives include:

SaaS Management: Discovering SaaS expenses, uncovering shadow IT, understanding application utilization, and customizing analytics reports.

Mobility Management: Optimizing inventory and controlling the entire lifecycle of mobile fleets, from secure device procurement to retirement, with global mobility management.

Telecom Management: Leveraging order management, usage analysis, and ongoing telecom expense management to maximize the value of global networks.

Calero targets enterprises seeking to streamline their technology expenses and improve cost efficiency through advanced AI technology and automation.

Financials and Funding

As a privately held company, specific financial details and funding history are not publicly disclosed. However, Calero's substantial client base and global reach indicate a strong financial position within the TEM industry.

Technological Platform and Innovation

Calero's platform is distinguished by its zero-touch TEM approach, which eliminates the need for manual intervention in invoice processing, optimization, or data enrichment. Key technological innovations include:

Advanced AI and Machine Learning: Enhancing the platform's capability to offer visibility, control, and optimization by identifying unused services and spotting irregularities in standard usage.

TrueInsight: A solution that connects directly to telecom service providers, automatically retrieves and normalizes inventory data, and builds a complete network visualization within hours.

Leadership Team

Scott Gilbert: Chief Executive Officer. Under his leadership, Calero has focused on continuous innovation and investment in technology to refine zero-touch expense management.

Competitor Profile

Market Insights and Dynamics

The TEM industry is experiencing significant growth due to the increasing complexity of managing telecom, mobile, and SaaS expenses. Organizations are seeking comprehensive solutions to gain visibility and control over their technology spend, driving demand for platforms like Calero's.

Competitor Analysis

Key competitors in the TEM space include:

Tangoe: Offers telecom expense management solutions with a focus on mobility and cloud services.

8x8: Provides unified communications and contact center solutions, competing in the broader communication management space.

SAP Concur: Specializes in expense management software, including travel and invoice management.

Coupa: Offers spend management solutions encompassing procurement, invoicing, and expense management.

Strategic Collaborations and Partnerships

Calero has established partnerships to enhance its service offerings, including collaborations with technology providers and resellers to expand its market reach and deliver comprehensive solutions to clients.

Operational Insights

Calero's distinct competitive advantages include:

Unified Platform: Offering a single pane of glass for managing telecom, mobility, and SaaS expenses, providing comprehensive visibility and control.

Automation and AI Integration: Utilizing advanced technologies to automate processes, reduce manual intervention, and enhance cost optimization.

Global Reach: Managing over $25 billion in spend across 102 countries, demonstrating the ability to handle complex, multinational technology estates.

Strategic Opportunities and Future Directions

Calero is poised to capitalize on the growing demand for comprehensive TEM solutions by:

Expanding SaaS Management Capabilities: Addressing the rapid adoption of SaaS applications and the need for effective management to prevent overspending and security breaches.

Enhancing AI and Machine Learning Integration: Further developing AI-driven capabilities to provide deeper insights and more proactive expense management.

Strengthening Global Partnerships: Collaborating with additional technology providers and resellers to broaden service offerings and market presence.