Community Association Management Services (CAMS) Company Profile

Background

Community Association Management Services (CAMS) is a premier association management company serving homeowners associations (HOAs), property owners associations (POAs), condominium associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Established in 1991, CAMS has been an industry leader in community association management, operating around a set of shared core values: taking ownership, serving clients, fostering learning and growth, and exercising good judgment. These values are evident in each team member and the management services provided to clients.

Key Strategic Focus

CAMS specializes in managing various communities, including condominiums, single-family neighborhoods, mixed-use communities, and marinas. The company is committed to helping communities thrive by equipping board members with educational resources such as blogs, webinars, and case studies. CAMS emphasizes open communication and transparency, providing board members with easy access to community finances, architectural review committee (ARC) requests, and compliance issues through the online CAMS Connects Portal. A dedicated community support team ensures that clients' questions are answered promptly and accurately, providing owners with the information they need when they need it.

Financials and Funding

In 2022, CAMS was recognized by Inc. Magazine, earning a spot on their Inc. 5000 list of fastest-growing companies. This accolade reflects the company's financial growth and stability.

Technological Platform and Innovation

CAMS leverages advanced technology to enhance community management services. The CAMS Connects Portal offers 24/7 access to account information, allowing board members and residents to view community finances, submit and track ARC requests, and monitor compliance issues. This platform ensures transparency and efficient communication between the management team and community members.

Leadership Team

CAMS is led by a team of experienced professionals dedicated to providing exceptional service and trusted guidance to communities. The leadership team includes local experts available in each of the areas served throughout North and South Carolina.

Competitor Profile

Market Insights and Dynamics

The community association management industry is characterized by a diverse range of companies offering services to HOAs, POAs, and condominium associations. The market is competitive, with companies differentiating themselves through service quality, technological innovation, and regional expertise.

Competitor Analysis

Key competitors in the community association management industry include:

Community Management Associates (CMA): Founded in 1989, CMA manages over 1,100 community associations throughout the Southeast. The company offers customized management programs, including financial reporting, vendor management, and maintenance services.

Custom Management Group (CMG): Serving the Denver Metro area, CMG provides tailored services such as homeowner support, community management, financial management, and maintenance services. The company emphasizes effective communication and innovative technological solutions.

Association Management Services (AMS): Operating in Oregon and Washington, AMS offers full-service association management, including financial services, consulting, and maintenance. The company is committed to education and accreditation, holding designations such as AAMC and AMO.

Strategic Collaborations and Partnerships

CAMS has established partnerships with various professional services, including attorneys, service providers, and insurance agents, to provide comprehensive support to the communities it serves. The company also hosts educational events and offers consulting services to assist with creating and reviewing governing documents, budgeting, and community policies.

Operational Insights

CAMS differentiates itself through a commitment to customer service, technological innovation, and regional expertise. The company's flexible solutions cater to individual communities, allowing boards and communities of all sizes to maximize efficiency and provide accountability. CAMS's culture of integrity and proactive approach to community management contribute to its strong market position.

Strategic Opportunities and Future Directions

CAMS aims to continue its growth by expanding services and enhancing technological platforms to meet the evolving needs of community associations. The company is focused on providing educational resources to board members and fostering transparent communication to help communities thrive. By leveraging its strengths in customer service and regional expertise, CAMS is well-positioned to achieve its future objectives.