CareTrack Health Company Profile

Background

Founded in 2015, CareTrack Health is a Carrollton, Georgia-based company specializing in remote healthcare solutions. The company offers a suite of EHR-integrated services, including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Annual Wellness Visit (AWV) coordination. CareTrack's mission is to provide continuous, out-of-office care coordination, empowering patients to manage their conditions proactively while enabling healthcare providers to offer targeted support between appointments. This approach aims to improve patient outcomes, close adherence gaps, and prevent hospitalizations.

Key Strategic Focus

CareTrack Health focuses on enhancing patient adherence and engagement through its remote healthcare solutions. By integrating with existing Electronic Health Records (EHR) systems, CareTrack enables primary care physicians to monitor critically and chronically ill patients' care plan adherence, proactively identifying and escalating interventions between appointments. The company's services are designed to prevent hospitalizations, close patient adherence gaps, improve quality measures, and drive proactive health screenings and service adoption.

Financials and Funding

In August 2022, CareTrack Health secured a $2.5 million investment from Hybrid Capital Partners. This funding was intended to broaden the company's reach, assist primary care practices in preventing hospitalizations, close patient adherence gaps, improve quality measures, and drive more proactive health screenings and service adoption. Following this investment, CareTrack experienced a 24% year-over-year growth and expanded its office space nearly tenfold to accommodate its growing team.

Pipeline Development

CareTrack Health has been actively expanding its service offerings and partnerships. In April 2025, the company partnered with Tanner Health and Healthliant Ventures to deploy its remote care platform, focusing on Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). This collaboration aims to enhance patient engagement through consistent check-ins and elevated customer experiences, including monitoring vitals and supporting patients in following their care plans.

Technological Platform and Innovation

CareTrack's platform integrates seamlessly with existing EHR systems, enabling healthcare providers to monitor patient adherence and health data effectively. The company's AI-powered solution processes information from patients' EHRs to generate customized care plans, improving clinical outcomes and reducing emergency room visits and hospitalizations. In 2024, CareTrack introduced AI-driven tools to increase efficiency, scalability, and accuracy, further enhancing its remote healthcare solutions.

Leadership Team

Derek Skinner: Co-Founder, CEO & Chairman of the Board. With over 25 years of experience in design, architecture, implementation, and support systems, Derek oversees research, development, and quality assurance of all CareTrack products and services. Previously, he served as Development Director and Architect for Greenway Health.

Susan Tice: Co-Founder, Chief Strategy Officer. Susan brings over 35 years of experience in the healthcare industry, overseeing service, human resources, and care team management at CareTrack. She previously served as Director of Customer Support for Greenway Health.

Andy Skinner: Senior Vice President of Operations. Andy oversees CareTrack’s operational growth and end-to-end delivery of its patient adherence platform, services, and solutions. He has experience in customer service, sales, management, software documentation, healthcare management, and training.

Jackie McGuinn: Senior Vice President of Revenue. Jackie plays a key role in driving CareTrack’s growth, with extensive experience in shaping revenue strategy, strategic planning, and team leadership. She previously served as VP of Product & Marketing at CareTrack.

Kevin Tice: Vice President of Product Development. Kevin is responsible for overseeing the entire product lifecycle, driving innovation, and managing a team. He has diverse work experience spanning various roles and industries.

Leadership Changes

In January 2024, Derek Skinner was appointed as Interim Chief Executive Officer, succeeding Andrew Mills. Derek, a co-founder of CareTrack, previously served as the company's Chief Technology Officer.

Competitor Profile

Market Insights and Dynamics

The remote healthcare solutions market has been experiencing significant growth, driven by the increasing adoption of telehealth services and the need for continuous patient monitoring. The COVID-19 pandemic accelerated the demand for remote patient monitoring and chronic care management solutions, highlighting the importance of out-of-office care coordination.

Competitor Analysis

Key competitors in the remote healthcare solutions market include:

Livongo Health: Specializes in chronic condition management, offering solutions for diabetes, hypertension, and behavioral health.

Omada Health: Provides digital care programs for chronic conditions, including diabetes prevention, hypertension, and musculoskeletal issues.

Health Recovery Solutions (HRS): Offers remote patient monitoring solutions focusing on reducing hospital readmissions and improving patient outcomes.

These companies leverage technology to provide remote monitoring and chronic care management services, aiming to improve patient engagement and health outcomes.

Strategic Collaborations and Partnerships

CareTrack has established several strategic partnerships to enhance its service offerings:

Tanner Health and Healthliant Ventures: In April 2025, CareTrack partnered with Tanner Health and Healthliant Ventures to deploy its remote care platform, focusing on RPM and CCM, to enhance patient engagement and support.

athenahealth Marketplace Program: In September 2021, CareTrack joined athenahealth's Marketplace program, making its patient adherence system available to athenahealth's network of healthcare providers.

Operational Insights

CareTrack differentiates itself by offering a fully integrated physician practice extension that seamlessly integrates with existing EHR systems. This integration allows for continuous out-of-office care coordination, empowering patients to manage their conditions proactively and enabling practices to provide targeted support between appointments. The company's AI-powered solution generates customized care plans, improving clinical outcomes and reducing emergency room visits and hospitalizations.

Strategic Opportunities and Future Directions

CareTrack Health is poised for continued growth and innovation in the remote healthcare solutions market. The company plans to expand its patient network, enhance its AI-driven tools, and extend its services into new areas, including cardiology and health systems. By serving as a true extension of its partners' teams, CareTrack aims to drive meaningful outcomes for healthcare practices and their patients.