Overview
Carrefour Associates, LLC is a management firm primarily managing Crossroads Hospice & Palliative Care known for innovative hospice and palliative care services since 1995. The company is headquartered in Tulsa, Oklahoma and operates as a privately held company. Founded in 1996, Carrefour Associates plays a significant role in the hospitals and health care industry, boasting a workforce of 11-50 employees. It also provides comprehensive management services within the Office Administrative Services sector, facilitating administrative support and enhancing patient care capabilities.
Key Leadership
- Danny Cox serves as the Senior Vice President of Clinical Operations, leading the introduction of new business processes to uphold clinical standards and optimize patient care.
- Della Miller is the Vice President, Referral Services, crucial in developing robust referral networks to drive growth in hospice services.
- Laura Buxton, a Project Manager, transitioned from an 18-year role as a Controller, and contributes to significant growth initiatives and development projects for Crossroads Hospice.
- Amy Keener, as Vice President of Clinical Support, oversees clinical operations, ensuring high-quality patient care through evolving hospice practices.
Notable Achievements and Services
Carrefour Associates has distinguished its management of Crossroads Hospice through:
- High staff-to-patient ratios and minimal hospital readmission rates
- Innovative programs like:
- Even More Care
- Gift of a Day
- Art of Living
- Legacy Gifts of Blessing and Gratitude
These initiatives aim to enhance patient quality of life by offering personalized care and unique end-of-life experiences.
Recent Developments
A significant legal challenge arose as Crossroads Hospice agreed to a $5.5 million settlement related to allegations under the False Claims Act. This emphasizes the need for vigilant compliance and ethical standards in healthcare operations.
Competitor Profile
Key Competitors
- Seton Medical Center Harker Heights: Established in 2012 in Harker Heights, Texas, it is an 83-bed acute care hospital offering services such as cardiology, emergency services, and surgery. It is recognized for its accredited chest pain and stroke centers.
- Fondazione Opera San Camillo: A nonprofit focused on nursing homes, clinics, and rehabilitation centers in Italy, this organization was founded in 2008 providing nursing, outpatient care, rehabilitation, and psychiatric services.
- Greenbrier Valley Medical Center: Recently acquired by Charleston Area Medical Center in 2023, it provides inpatient and outpatient care in West Virginia, with services encompassing emergency, surgical, and diagnostic amenities.
Financial and Strategic Insights
Carrefour Associates strategically positions itself by providing administrative management services that enhance healthcare providers' capabilities. This approach focuses on maintaining high-quality service delivery and support, which aids its competitive standing in healthcare management.
Operational Highlights
The company's operations are characterized by its adept orchestration of administrative functionalities, supporting comprehensive patient care by leveraging office management expertise.
Actionable Insights for Sales Strategy
Potential partners or clients should be engaged with a focus on Carrefour Associates' operational excellence and innovative service delivery. Emphasizing its strategic partnership with Crossroads Hospice can highlight collaborative opportunities in hospice care innovations and broader healthcare management services. This approach reinforces Carrefour Associates as a stable and promising entity within the healthcare management domain since its inception in 1996.
