Company Research Report: Celestra Limited

Company Overview

• Name: Celestra Limited

• Mission: To build strong, reliable, long-term partnerships with clients and pride itself on its team being an extension of its clients’ teams. The company aims to deliver comprehensive and customized IT solutions with care and craftsmanship.

• Founded: 2007

• Founders: Mark and John (last names not provided in the provided data)

• Key People: No specific key people mentioned.

• Headquarters: 1-5 James Way, Bletchley, Milton Keynes, MK1 1SU, United Kingdom.

• Number of Employees: Over 100 employees (based on the data of the significant increase from the original team of 10).

• Revenue: No information is available.

• Notable For: Expertise in EPoS (Electronic Point of Sale) and IT services, serving major UK brands in hospitality and retail sectors.

Products and Services

Products Offered

1. EPoS and IT Services

• Description: Comprehensive IT and EPoS solutions for the hospitality and retail industries.

• Key Features: Fast and reliable service, bespoke shop fitting, unmatched craftsmanship, adaptability, precision project management, expert configuration, seamless logistics, proactive BreakFix management, and Help Desk support.

2. Installation Services

• Description: Specializes in bespoke shop fitters for retail and hospitality sectors across the UK and Europe.

• Key Features: Tailored services to match client requirements, high-quality craftsmanship, installation of advanced IT infrastructure.

3. Managed Services

• Description: Provides end-to-end project management from planning to execution.

• Key Features: Precision, configuration experts, seamless logistics to ensure client requirements are met without disruption.

4. Support and Maintenance

• Description: Dedicated to proactive management and support.

• Key Features: BreakFix management and a dedicated Help Desk for ongoing client support.

5. Compliance and Accreditations

• Description: NICEIC-approved electrical installations company that ensures high safety standards.

• Key Features: Adheres to best Health and Safety practices, certified by Altius and the Contractors Health and Safety Scheme (CHAS).

High-Level Product Descriptions

• POS 350: An initiative aimed at developing the cash till systems of the future.

• Infrastructure and AV Installation: Services provided to companies like “Inchcape” to upgrade their infrastructure and audio-visual installations.

Recent Developments

• Recent Developments and New Products:

• New projects and rollouts for major brands like McDonald's and Starbucks, including digital media rollouts and system upgrades like MiXR Digital Media for Stonegate and Costa's WRS System Upgrade.

• New Features and Upgrades:

• Multiple systems and infrastructure upgrades such as the experience enhancement at McDonald’s and loyalty scanning solutions for Pret a Manger.

• Partnerships:

• Not specifically detailed, but Celestra maintains long-term partnerships with major hospitality and retail brands in the UK.

Contact Information

• Address: 1-5 James Way, Bletchley, Milton Keynes, MK1 1SU, United Kingdom

• Phone: +44 01908 889 500

• Social Media: LinkedIn, Facebook

Corporate Values and Social Responsibility

Celestra commits to reducing its environmental impact and upholding high safety and ethical standards. The company embraces “The 5C’s” — Craftsmanship, Customization, Caring, Comprehensive service, and a Can-do attitude. They actively support charities and emphasize sourcing responsibly.

Community Engagement: Celestra actively participates in charity work, reportedly raising over £100,000 for charities like BBC Children in Need and Ronald McDonald House Charities UK.

Commitment to Environment: Focuses on sustainability through recycling practices and safe disposal of equipment, thus integrating sustainability at the core of business practices.