Central Florida Speech and Hearing Center

Background

Established in 1960, Central Florida Speech and Hearing Center (CFSHC) is a premier, not-for-profit organization dedicated to providing high-quality speech, language, and hearing services. Located in Lakeland, Florida, the Center has been serving the Greater Lakeland community and beyond for over 60 years. Its mission is "To provide the highest quality speech, language and hearing services, always in a caring manner."

Key Strategic Focus

CFSHC specializes in diagnosing and treating speech, language, and hearing disorders across all age groups. The Center offers a comprehensive range of services, including speech and language therapy, hearing healthcare, hearing aid provision, vestibular and balance evaluations, and community outreach programs. By integrating state-of-the-art diagnostic equipment and treatment methodologies, CFSHC aims to enhance communication abilities and overall quality of life for its patients.

Financials and Funding

As a 501(c)(3) charitable organization, CFSHC relies on a combination of program service revenue, contributions, and fundraising activities to sustain its operations. In the fiscal year ending June 2023, the Center reported total revenue of $2,622,788 and expenses of $2,524,077, resulting in a net income of $98,711. Program services accounted for approximately 60.7% of the total revenue, while contributions comprised 24.3%. The Center maintains a strong financial position with total assets of $3,422,422 and liabilities of $1,451,581, leading to net assets of $1,970,841.

Pipeline Development

CFSHC continually develops and implements innovative programs to address the evolving needs of its community. Notable initiatives include:

Kid Blitz: An innovative care model enabling the Center's Doctors of Audiology to perform hearing screenings for 30 children in one day. This program targets economically disadvantaged children and relies on external donations and grants for sustainability.

Social Thinking "CHAT": Offers teens and young adults with difficulties in social communication an opportunity to improve individual social interactions and communication skills through weekly small group sessions led by a Speech-Language Pathologist.

Stroke and Neurological Injury Rehabilitation: Provides intensive therapy programs and progression monitoring for disorders such as aphasia, apraxia of speech, cognitive function impairments, and dysarthria.

Pediatric Aural Rehabilitation: Teaches children with hearing loss to understand and develop their use of language, offering support for children and their families as they navigate the challenges associated with hearing loss.

Technological Platform and Innovation

CFSHC's state-of-the-art facility spans 10,000 square feet and includes:

Audiology Department: Equipped with two advanced sound booths and the latest diagnostic equipment to accurately assess and treat hearing disorders.

Speech-Language Pathology Wing: Features treatment rooms with observation windows, allowing caregivers to observe and learn treatment techniques for home application.

On-Site Retail Store: Provides amplified phones, assistive listening devices, hearing aid repair, and training assistance for the hearing impaired.

Clark Family Foundation’s Children’s Room: A "Kentucky Derby" themed waiting area for children, featuring captioned movies to engage young patients.

Ruthven Family Community Room: A community center equipped with technology and a sound system, available for educational seminars and community programs.

Leadership Team

CFSHC is led by a dedicated team of professionals:

Roxann Bonta: President and Chief Executive Officer.

Robin Cole: Vice President of Operations and Human Resources.

Channon Eickenberg: Director of Development.

The Board of Directors comprises individuals committed to the Center's mission, including:

Bruce Abels: Director.

Ryan Buckley: Director.

Lauren Ruthven Clark: Director.

Anthony Corrao: Director.

Competitor Profile

Market Insights and Dynamics

The speech and hearing services industry is vital in addressing communication disorders, with a growing demand due to an aging population and increased awareness of speech and hearing health. Technological advancements and telehealth services are expanding access to care, while competition among service providers drives innovation and quality improvements.

Competitor Analysis

In the Central Florida region, several organizations offer similar services:

Pediatric Therapy Services: Provides comprehensive speech and language therapy for children, focusing on individualized treatment plans.

HealthPRO Pediatrics Lakeland: Offers a range of pediatric therapy services, including speech-language pathology, occupational therapy, and physical therapy.

Tiny Wonders Speech and Language Therapy: Specializes in early intervention and pediatric speech therapy services.

These competitors emphasize personalized care and have established reputations within the community.

Strategic Collaborations and Partnerships

CFSHC has a history of collaborations that enhance its service offerings and community impact:

United Way Partnership: Since 1960, CFSHC has partnered with United Way to address community needs.

Sertoma Clubs: Local Sertoma Clubs have supported the Center through fundraising events and by providing resources to assist those in need within the community.