Overview
Central Indiana Hardware Co., Inc. (CIH), established in 1951, is a prominent provider of builders hardware and building specialities. The company specializes in Division 8 (Openings), Division 10 (Specialties), and Division 28 (Electronic Safety and Security) construction services. CIH has collaborated with award-winning schools, top-tier hospitals, and advanced manufacturers to construct safe, secure, and user-friendly facilities. Operating mainly from Indianapolis and Fort Wayne, Indiana, CIH extends its services to Illinois, Kentucky, and Florida. The firm is known for its extensive inventory and service-oriented solutions from specification writing to project completion.
Product and Service Offerings
CIH offers comprehensive solutions in doors, frames, hardware, toilet partitions, accessories, lockers, and benches, emphasizing both supply and installation services. The company is focused on operable systems such as moveable walls and access control technology, ensuring optimal layouts and seamless project execution. Their impressive operational metrics include a 99% shipment accuracy, 99% shop quality, and 95% same-day stock order fulfillment.
Financial Structure and Performance
In January 2020, CIH adopted a 100% employee-owned structure via an Employee Stock Ownership Plan (ESOP), designed to reward long-term loyalty and enhance workforce stability. In 2021, CIH participated in forming the APTURA Group, Inc., a conglomerate of employee-owned distributors specializing in commercial doors, frames, and architectural hardware. This allowed CIH to increase operational flexibility and broaden regional offerings. Financially, CIH generates approximately $179.8 million in annual revenue, with a calculated revenue per employee of $362,500. The company employs around 496 people, having seen a 4% growth in its workforce over the past year.
Leadership Team
The leadership at CIH includes seasoned professionals committed to driving the company's strategic vision and growth:
- Ron Couch, Chief Executive Officer, possesses over 35 years of industry experience and joined CIH in 2007. Since becoming CEO in 2019, he has focused on enhancing company value and engaging with advisory boards.
- Jay Manzo, CPA, President, contributes significantly to strategic execution and financial oversight.
- Karen Clark, Chief Financial Officer, ensures thorough financial management.
- Todd Bowman, Vice President of Sales, guides sales strategies and cultivates customer engagement.
- Other key personnel include Jim Enney, Chief Financial Officer, overseeing financial operations, Bryan Doss, Director of Project Execution, and Jeff Colton, Director of the Space Management Division.
Commitment to Quality
CIH is dedicated to quality standards and applies value engineering without compromising project integrity. Customer satisfaction is a top priority, highlighted by endorsements from clients applauding timely deliveries and precise installations. The company's consistent delivery of high-quality workmanship fosters trust within its client base.
Market Presence and Customer Base
CIH serves a diverse clientele, including educational institutions like Irvington Community Schools and corporate entities such as Edwards-Rigdon Construction Co., Inc. The company's extensive inventory and reliable delivery mechanisms make it a favored supplier for both routine and emergency work orders.
Competitor Landscape
Central Indiana Hardware competes with several notable companies:
- Press-Seal Corporation: Specializes in sealing products for underground systems.
- Taylor Bros. Construction Co., Inc.: Offers comprehensive general construction and management services.
- J and J Roofing and Remodeling: Provides residential and commercial roofing solutions.
- Powers and Sons Construction: Known for general contracting and project management.
- Star Excavating: Offers excavation and site development services.
Strategic Vision
CIH envisions continued expansion through innovation and collaboration, leveraging its employee-owned structure. The strategic formation of APTURA aligns with its goals and expands its business capabilities, enabling CIH to deliver greater value and contribute to the architectural community effectively. This synergistic approach positions CIH as a leader in the construction supply industry, consistently exceeding client expectations through precision, quality, and tailored customer service.
