Market Research Report: CenturyLink

Company Overview

• Name: CenturyLink

• Mission: CenturyLink is dedicated to empowering people through technology, both at home and at work.

• When Founded and Founders: No information is available.

• Key People: No information is available.

• Headquarters: Denver, CO, USA (Part of Lumen Technologies)

• Number of Employees: No information is available.

• Revenue: No information is available.

• Core Offerings: CenturyLink is known for offering high-speed internet over fiber-optic and DSL networks, digital voice landline, and TV services for residential and small business customers.

Products

Internet Services

• Simply Unlimited Internet

• Description: Provides internet services with various speeds to accommodate different user needs. Offers unlimited data on a 99.9% reliable network.

• Key Features:

• No annual contracts.

• Unlimited data.

• Fast in-home WiFi.

• Availability based on service location.

• Fiber Internet

• Description: Offers 20 times faster upload speeds compared to traditional cable.

• Key Features:

• Free installation.

• WiFi equipment included.

• No annual contracts.

• Limited service availability based on location.

• Premium WiFi

• Description: Enhances internet connectivity experience.

• Key Features:

• Parental control settings.

• Cybersecurity features to protect against online threats.

Other Services

• Connectivity Services: Focused on providing seamless internet access for multiple devices and users.

• Voice and TV Services: Includes digital voice landline and TV services, tailored for residential needs.

• Home Network Management: Managed via the My CenturyLink app for network control and troubleshooting.

Recent Developments

• Recent Partnerships: CenturyLink, through its association with Lumen Technologies, has been involved in various partnerships focusing on AI and network expansion. For instance, Lumen has partnered with Meta to drive AI network expansion.

• New Features: No specific information on new features added to existing products.

• Mergers and Acquisitions: No information is available.

Additional Information

• Legal and Privacy Policies: CenturyLink provides detailed resources on privacy, legal notices, and terms and conditions for their services. They emphasize online security measures and customer data protection.

• Customer Engagement: Encourages customer engagement through programs such as the Refer & Earn Program, which rewards both the referrer and the referred customer.

Note: For any additional or specific inquiries, CenturyLink recommends customers to contact their privacy office or browse their support section for more detailed assistance.