Certinia Market Research Report

Company Overview

Name:

Certinia (formerly FinancialForce)

Mission:

Streamline, simplify, and automate business operations on a unified platform built for growth.

Founding Details:

Founded By: Deb Ashton (Founder & Senior Vice President, Strategic Customer Experience)

Key People:

DJ Paoni: Chief Executive Officer

Robert Cesafsky: Chief Operating Officer

Raju Malhotra: Chief Product & Technology Officer

Todd Kisaberth: Chief Customer Officer

Michelle Mathis: Vice President of Strategic Planning

John Tully: Chief Revenue Officer

Erin Sawyer: Chief Financial Officer

Kris Kildahl: Chief People Officer

Allen Seto: Chief Legal Officer

Drew Chapin: Chief Marketing Officer

Sarah Shorett: Vice President, Global Corporate Communications

Headquarters:

301 Congress Avenue, Suite 800, Austin, TX 78701, USA

Number of Employees:

No information is available

Revenue:

No information is available

Known For:

Certinia is known for transforming services delivery and providing a single-source platform to improve resource utilization, customer satisfaction, billing, and financial management.

Products

Professional Services Cloud

Optimizes resource utilization by managing customers, teams, and projects in a single application.

Key Features:

Services CPQ

Services Automation

Resource Management

Services Billing

Services Revenue Management

Services Analytics

Services Communities

ERP Cloud

Transforms accounting, billing, and financial planning into customer insights that drive growth.

Key Features:

Accounting & Financial Reporting

Subscription & Usage Billing

Revenue Management

Financial Planning & Analysis

Procurement

Order & Inventory Management

ERP Analytics

ERP Communities

Customer Success Cloud

Improves customer satisfaction and retention with a scalable approach to orchestrating success.

Key Features:

Customer Engagement

Success Playbooks

Stakeholder Engagement

Certinia AI

Enhances business operations and decision-making through advanced artificial intelligence.

Key Features:

Cash Flow Forecast

Schedule Optimization

Margin Optimization

Recent Developments

New Products Launched:

No information is available

New Features Added:

No information is available

New Partnerships:

Certinia continues to strengthen its strategic relationships, notably with Salesforce. Certinia is native to the Salesforce platform, sharing the same customer record, user experience, and industry-leading analytics.

Customer Testimonials

Mark Conklin, Senior Director, Operations:

"In the last 3 years alone, we’ve integrated 10 companies, added 7000 users, managed revenue forecasts to 1% variance +/-."

Adam Jones, Strategist, HPE Pointnext Services Delivery:

"Certinia is key to providing thought leadership for me to design for tomorrow."

Michael J. Kennedy, CFO:

"Certinia helped us transform and begin our journey to being a data-driven organization."

Kim McCullough, Business Capability Leader, Philips:

"By enabling project collaboration and accurate delivery for customers, solutions help us to improve the overall customer experience."

Ben Edwards, COO, Avance Clinical:

"The system strengthened our demand for data visibility and timeliness and offered enhancements across the organization."

Toni Pavlovich, Chief Customer Officer, Splunk:

"We were quickly up and running smoothly in the new normal thanks to Certinia’s flexibility."

Kendra Golob, Product Management Director, McKinstry:

"We enjoy the product and appreciate its seamlessness within the Salesforce environment."

Contact Information

Certinia
301 Congress Avenue, Suite 800, Austin, TX 78701, USA

Regional Contacts:

Americas: +1-866-743-2220

UK: +44 808 2389791

EMEA: +44 207 0226504

APAC: +61 2 8089 0300

Relevant Links

[Certinia Home](https://www.certinia.com)

[Certinia Products](https://www.certinia.com/products-solutions)

[Certinia Support](https://www.certinia.com/support)

Note: This report compiles the publicly available data on Certinia. No additional commentary or subjective analysis is included beyond the data provided.