Company Research Report: CHAMPS

Company Overview

• Name: CHAMPS

• Mission: Revolutionizing the future of work by empowering global talent to deliver exceptional customer service anytime, anywhere.

• Founded: Established in 2020 by Mahir Tüzün, a BPO industry expert.

• Key People: Mahir Tüzün (Founder)

• Headquarters: NART PLAZA Kavacık Mah. Ruhi Esmer Sok. No: 1 Kat: 5 Beykoz - İSTANBUL, Turkey.

• Number of Employees: Over 35 CX professionals.

• Revenue: No information is available.

• Company is Known For: Leading the revolution in customer service and breaking down borders with customer support experts fluent in over 13 languages.

Products

• Product Offerings:

• Basic Bundle: Includes 100,000 voice channels (inbound/outbound) per minute, 15,000 written channels (email, chat, WhatsApp, social media) per case, 5 cloud services per head, and Teramind remote monitoring. Priced at €29K.

• Business Bundle: Features a talent pool along with 100,000 voice channels (inbound/outbound) per minute and written channels per case. Priced at €145K.

• Enterprise Bundle: Offers a talent pool, 100,000 voice channels (inbound/outbound) per minute, an e-learning platform, 600,000 written channels, 100 cloud services per head, Teramind remote monitoring, Azure VDI, and Teramind DLP.

• Key Features:

• Extensive language support in over 13 languages.

• Integration of gig economy solutions to enhance customer service experience.

• Focus on freedom and flexibility for freelancers.

Recent Developments

• Recent Developments: CHAMPS has unveiled a new brand identity, now introducing itself as "The Flexperience Company."

• New Products Launched: No information is available.

• New Features Added: No specific new features for existing products have been mentioned.

• New Partnerships: No information is available.

Values and Recognition

• Values: Committed to providing revolutionary customer service solutions and supporting the gig economy transition.

• Awards: Finalist in the ECCCSA 2023 for "Most Effective Improvement Initiative (People & Customers)" and recognition at Turkish Call Center Awards 2023 (Golden Palm Tree).

Contact Information

• Email: info@champscx.com

• Phone:

• Talent Support: +90 850 242 67 70

• Turkey: +90 212 706 2899

• Germany: +49 30 52006114

Social Media Presence

• Follow CHAMPS on [Instagram](#) and [LinkedIn](#).

Miscellaneous

• Sustainability Efforts: CHAMPS emphasizes environmental sustainability and has highlighted its efforts on World Environment Day.

• Aim: To remotely employ 50,000 gig workers in 2024.

• Blog Highlights: Topics covered include the power of the Gig Economy, rebranding strategies, and sustainable practices.

This concludes the detailed report on CHAMPS. Each detail provided is based on the available information gathered from the data.