Chargebacks911 Market Research Report

Company Overview

• Name: Chargebacks911

• Mission: No explicit mission statement available.

• Foundation: Chargebacks911 was formed out of necessity by merchants who had built an online business but faced revenue loss from customer disputes.

• Key People:

• CEO: Monica Eaton has been highlighted as a significant figure, being named a finalist for "Technology Businesswoman 2025" and joining the FinTech Atlanta Board of Directors.

• CRO & CEO of EMEA: Mike Elliff

• Other Influential Figures: Monica Eaton & Ben Bridwell are recognized as Tampa Bay 'Titan 100' honorees.

• Location:

• Headquarters: Clearwater, Florida, USA.

• Europe Office: Rayleigh, Essex, UK.

• Employees: No specific number available.

• Revenue: As of 2025, Chargebacks911 is powering over $1,264,871,295 in revenue recovery.

• Known For: Chargebacks911 is known for its comprehensive solutions in chargeback management, revenue recovery, and post-transactional fraud prevention.

Products

• Products Offered: Chargebacks911 offers solutions tailored for chargeback management and risk mitigation.

• Product Descriptions:

• End-to-End Chargeback Management: Provides a comprehensive platform that targets chargeback prevention and revenue recovery.

• Intelligent Source Detection: Leverages data to identify and tackle chargebacks at their source.

• Merchant Onboarding Audits: Identifies operational missteps contributing to chargebacks and provides solutions.

• Refund-Based Prevention (Alerts): Proactively stops disputes from escalating into chargebacks.

• Data-Based Prevention (Inquiries): Utilizes real-time data to prevent misuse and reduce chargeback volume.

• Key Features of Products:

• 100% agnostic solutions compatible with existing systems.

• PCI 1- and SOC 2-compliant data security.

• Real-time reporting and customized data metrics.

• A dual-layer management approach focusing on both prevention and representment.

• Scalable solutions for businesses of any size.

Recent Developments

• Recent Developments:

• Chargebacks911's technology and services have been recognized in several notable industry honors, including "Best Security or Anti-Fraud Development" for 2025 and the "Best Card & Payments Service Initiative" of 2024.

• New Products/Features:

• No specific new product launches mentioned but continuous enhancements to existing management technology.

• Recognition as an 'Anti-Fraud Solution of the Year' points towards ongoing development and refinement of anti-fraud features.

• Partnerships:

• The company boasts prestigious industry partnerships and integrations but specific new partnerships haven't been detailed.

This detailed report outlines the key aspects of Chargebacks911's market positioning, product offerings, and industry recognitions, based on the information provided. Any details not specified in the data have been marked clearly as unavailable.